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Service Learning Placement Information

Service learning is a teaching method that promotes student success through active participation in meaningful and planned learning experiences in the community that contribute to the public good and are directly related to course content. Service learning courses may be identified through such indicators as: internship, fieldwork, field studies, applied, service learning, community engagement. 

The Center for Community Engagement supports course-related (academic) service learning experiences through the CalStateS4 system which manages student placements, community partnerships, and captures data.

Each student placement site or partner with whom students are completing service hours should have a current contract or MOU on file with the University.  Also, each student should have a signed university waiver on file for their placement. The S4 system manages all of this. All courses that we have identified as service learning are automatically loaded into S4 for student and faculty use. 

Student Guide to CalStateS4

Students using or planning to use a site that is not listed in CalStateS4 must complete the Student Placement Request for a Non-Contracted Site.  


Click Here for more information on finding and finalizing your placement

To improve relations with others, observe the following rules:
  1. Give people the benefit of the perceptual doubt, Assume goodwill. This rule assumes that most individuals seek psychological comfort and congeniality.
  2. Minimize confrontations by asking questions such as "How's that?" and "How so?" Or say, "Please help me understand why you see A or B the way you do." Here the emphasis is on giving the "other" an opportunity to explain his or her point of view.
  3. Ask for clarifications. "Would you please give me an example of A or B?" or "I'm not sure I understand what you mean, would you elaborate further?"
  4. Use "I" instead of "you" to deflect blame. Say, "I'm having some difficulty understanding A or B" rather than "You are not explaining this very well"
  5. Try to look at people as individuals rather than as members of groups. 
  6. Seek common ground. Learn about things that you share in common with others.
  7. Be flexible in selecting words and actions. Learn how to respond positively to conditions, people, and situations as they arise.
  8. Recognize that people communicate differently. For example, some people smile a lot; others do not.
  9. Develop empathy. Try to infer the feelings and actions of others.

If there are issues with your service site, please inform your instructor to discuss ways to improve your experience. 


Student clubs and organization can now apply for recognition through I SERVE EAST BAY, a new program sponsored by the Center for Community Engagement.  I Serve is an opportunity for student organizations to receive awards for various types community impact and engagement events and activities.

The types of Community Service Recognized: 

  • Community Service Events 
  • Direct Community Service Hours
  • Fundraising and Awareness Events

For descriptions and examples for each category, click on the link below!

How it works:

  • One representative from the club/organization will submit a form for one of the above types of service activities after the activity has been completed.
  • A separate form must be completed for each activity, not more than one activity/form.
  • Click on the form here and complete the information required.
  • Forms can be submitted throughout the academic year.
  • Participating organizations will be awarded one of the recognition levels below for the year with an announcement at the Celebration of Service Student Symposium on Tuesday, April 28th 12-2.

For more information: I Serve East Bay

I Serve Form here :

Pioneers for change (PFC) is a paid service learning, peer-to-peer, leadership program. The mission of PFC is to provide opportunities for growth and development through team building, service projects, and service learning internships that encourage students to be leaders on and off campus as well as catalysts for positive change within the community.

The Program is based on the three pillars of personal, professional, and social responsibility.

The Center for Community Engagement hires students for PFC every spring semester for the upcoming academic year. 

Students interested in applying for Pioneers for Change must:

  • have a 2.75 GPA
  • be enrolled in at least six (6) units at Cal State East Bay, and be in good disciplinary standing with the university when appointed and for the duration of the employment period. 
  • have the ability to work in a diverse environment with college students, staff, faculty, and the community
  • have a flexible schedule with the ability to work nights and some weekends due to training, meetings, and service projects during the academic year.
  • demonstrate an interest in student leadership and community engagement

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For more information:

Pioneers for Change
Phone: (510) 885-2894
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