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Service Learning Placement Information

Service learning is a teaching method that promotes student success through active participation in meaningful and planned learning experiences in the community that contribute to the public good and are directly related to course content. Service learning courses may be identified through such indicators as: internship, fieldwork, field studies, applied, service learning, community engagement. 

The Center for Community Engagement supports course-related (academic) service learning experiences through the CalStateS4 system which manages student placements, community partnerships, and captures data.

Each student placement site or partner with whom students are completing service hours should have a current contract or MOU on file with the University.  Also, each student should have a signed university waiver on file for their placement. The S4 system manages all of this. All courses that we have identified as service learning are automatically loaded into S4 for student and faculty use. 

Student Guide to CalStateS4

Students using or planning to use a site that is not listed in CalStateS4 must complete the Student Placement Request for a Non-Contracted Site.  


Click Here for more information on finding and finalizing your placement

To improve relations with others, observe the following rules:
  1. Give people the benefit of the perceptual doubt, Assume goodwill. This rule assumes that most individuals seek psychological comfort and congeniality.
  2. Minimize confrontations by asking questions such as "How's that?" and "How so?" Or say, "Please help me understand why you see A or B the way you do." Here the emphasis is on giving the "other" an opportunity to explain his or her point of view.
  3. Ask for clarifications. "Would you please give me an example of A or B?" or "I'm not sure I understand what you mean, would you elaborate further?"
  4. Use "I" instead of "you" to deflect blame. Say, "I'm having some difficulty understanding A or B" rather than "You are not explaining this very well"
  5. Try to look at people as individuals rather than as members of groups. 
  6. Seek common ground. Learn about things that you share in common with others.
  7. Be flexible in selecting words and actions. Learn how to respond positively to conditions, people, and situations as they arise.
  8. Recognize that people communicate differently. For example, some people smile a lot; others do not.
  9. Develop empathy. Try to infer the feelings and actions of others.

If there are issues with your service site, please inform your instructor to discuss ways to improve your experience. 

Freshmen Day of Service (FDoS)

2019 Spring FDoS has ended. 

Please complete the FDoS Post-Survey. 

Please email for questions.

Freshmen Day of Service FAQ


Question: Where do I register for FDoS?

Answer:  FDoS Registration website:

Question: How many projects can I register for?

Answer: Student can ONLY register for ONE project for FDoS. During open registration student can switch or change project at any time, simply choose a project with available openings and complete the registration process again. Our system will only save the last project student registered with.

Question: What if:

You didn't get a confirmation email.

You signed up for a project through the community partner’s website but not the Freshmen Day of Service link.

Answer: You are NOT registered.  You can still register for open projects until the last day of registration on the FDoS website.

Question: Student registered for a service project but needs to change? (ONLY AFTER OPEN REGISTRATION ENDS)

Answer: Request to change project need to be submitted at least two weeks prior to the day of the service to be considered and require General Studies instructors' approval and signature.
Please email to start the electronic online process
Authorization to Change/Special Circumstance

There is no guarantee an alternative project will be available as spaces are limited at each project.


Question: What if I attended a project that was NOT on the FDoS link?

Answer: You will not be given credit for an unapproved project.

Question: I can't make it to my project. What now?

Answer: If you cannot attend your project you need to let your GS instructor know at least two weeks in advance NO EXCEPTIONS. Accommodations will be made depending on available service projects. Otherwise, you will have to do the alternative assignment. Prioritizing your project will make it much easier than going through all of the paperwork.

Question: I don't know the details of my project. Where can I find it?

Answer: The Wednesday before your project (or earlier) you will be receive a reminder in your horizon email with all of the details including name, date, time, and location of your project.

Question: Where do I turn in a waiver and how do I pick up a t-shirt?

Answer: Throughout the Spring Semester, Pioneers for Change student leaders will be tabling in front of the UU. Please turn in waivers and pick up t-shirts there.

Please check the CCE website for updated days/times

Question: Student missed their FDoS project without proper notification or fails to register by the deadline

Answer: You will not be accommodated by the Center for Community Engagement. Student(s) will work with GS faculty on alternative assignment.

Question: What if I do not have a ride?

Answer: It is your responsibility to arrange transportation. It is your choice to ask other students, walk, or take public transportation to the event. Pretend you are preparing yourself to go to an interview, how would you get there?

Question: What if I have to work on the weekend to pay for my education?

Answer: Communicate your limitation to your faculty. There will be projects on Fridays.

Still have questions? Email

Pioneers for Change (PFC) Program

Pioneers for Change (PFC)

Pioneers for change (PFC) is a paid service learning, peer-to-peer, leadership program. The mission of PFC is to provide opportunities for growth and development through team building, service projects, and service learning internships that encourage students to be leaders on and off campus as well as catalysts for positive change within the community.

The Program is based on the three pillars of personal, professional, and social responsibility.

The Center for Community Engagement hires students for PFC every spring semester for the upcoming academic year. 

Studnets interested in applying for Pioneers for Change must:

  • have a 2.75 GPA
  • be enrolled in at least six (6) units at Cal State East Bay, and be in good disciplinary standing with the university when appointed and for the duration of the employment period. 
  • have the ability to work in a diverse environment with college students, staff, faculty, and the community
  • have a flexible schedule with the ability to work nights and some weekends due to training, meetings, and service projects during the academic year and
  • demonstrate an interest in student leadership and community engagement

Pioneers for Change Students Pioneers for change Students in CSUEB swag PFC students 

For more information:

Pioneers for Change
Phone: (510) 885-2894
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