Ombuds Services at California State University, East Bay is an independent, neutral resource for informal problem-solving. The mission is to provide a safe place where employees may talk in confidence about a conflict, complaint, or issue with an impartial third party (the Ombuds). Because the Ombuds is impartial, visitors to the office can speak candidly about their concerns without fear of reprisal. Following the standards of practice as defined by the International Ombudsman Association, the Office of Ombuds Services is a confidential, independent, impartial, and informal resource for members of the university community (staff, faculty, and administrators) at California State University, East Bay.
The CSUEB Ombuds service is open to all employees. We offer a safe place to discuss problems or concerns within the University, and we can help you identify options for addressing specific concerns and resolving conflicts. Ombudspersons treat all inquiries as confidential (except as required by law or where there appears to be imminent risk of serious harm). Ombudspersons do not take a side in disputes. Overall, Ombudspersons are advocates for fairness and equity. We encourage you to visit with one of the University Ombudspersons when:
Please do not leave any message that contains confidential or sensitive information. Keep in mind that email is not confidential. Simply leave your name and a telephone number and we will respond as soon as possible.