Top NavTop NavTop Nav

Student Leadership and Job Opportunities

Front Desk Assistant

Student Housing and Residence Life is excited to announce that we are currently in the process of hiring Residence Hall Front Desk Assistant (FDA) for the 2019-2020 academic year. We encourage those that are interested to review the FDA selection information included below. If you have any questions regarding the process, please contact the Graduate Assistant for Residence Life, Brenda Captain, at brenda.captain@csueastbay.edu.

Position Overview

The Residence Hall Front Desk Assistant (FDA) works closely with other Student Housing & Residence Life staff as well as residents to foster a safe community environment within the buildings. The FDA provides excellent customer service by connecting with residents, responding to resident inquiries, registering visitors and guests, directing students to resources, checking out equipment, and implementing Student Housing & Residence Life policies and procedures related to the operation of the Front Desks. The FDA reports directly to the Senior Resident Assistant (SRA) and the Residence Life Coordinator (RLC).

FDA must be available to take shifts during Front Desk hours. The hours for each desk are listed below.

Juniper/Sequoia/Tamalpais/UV

Sunday-Thursday: 8:00pm-1:00am

Friday-Saturday: 8:00pm-3:00am

El Dorado Hall

Monday-Friday: 10:00am-4:00pm and 8:00pm-12:00am

Saturday-Sunday: 8:00pm-12:00am

Step by Step Guide for Applying to Be a Front Desk Assistant

Step 1:

Read through the Terms and Conditions of the position to ensure the following:

  • You fully understand the requirements and expectations of the position
  • You meet the minimum qualifications to be considered
  • You are available for all required staff meetings, trainings, etc

Terms and Conditions document

Step 2:

Complete an online application by Sunday, October 27, 2019 at 11:59 PM. Please note that the application includes a resume and a short essay question that will be reviewed as part of the pre-screening process.

Step 3:

Applications will be pre-screened. This includes completing a GPA and conduct check as well as a review of the application.

Step 4:

After pre-screening, all candidates who are moved forward in the process will be asked to participate in our interview process

The interview process will take place on Friday, November 1, 2019.

Step 5:

Candidates must secure on-campus housing through the Returning Resident application process to be eligible for an FDA position.

Step 6:

In order for us to make an offer, all candidates being considered for a position must complete and clear a livescan (background check). You will be emailed details regarding how to complete the livescan as well as a date by which it needs to be completed should you be advanced to this step. Please note you will not be charged to complete this livescan.

Step 7:

Those who are offered a position should expect to receive an offer letter via email the week of November 11, 2019. You cannot be officially be hired until you have accepted the position. The deadline to accept will be included in your offer letter.

Step 8:

Those that accept their offer will need to complete a hiring packet. Details regarding pick-up and completion of this packet will be emailed to you once you have accepted the position.

© California State University, East Bay. All Rights Reserved.