Skip NavigationCSU East Bay Logo    Welcome to Telephone Services Training and Support
  •  Schedule & Catalog   •  Campus Directories
  •  Library   •  Colleges/Depts.
 
Skip Top Level Menus About CSUEB Why Cal State East Bay? Office of the President Welcome Message University Mission Our Regional Role About the President University WASC Accreditation Diversity & Equal Opportunity Visitor information Visitor Information Hayward Hills Campus Map Concord Campus Map Oakland Center Map Public Transportation Driving Directions Visitor Accommodations Take A Tour Campus Building Hours Academic Programs & Services Fields of Study Undergraduate Admissions Graduate Admissions Student Services Continuing Education Programs Education Credential Programs General Education Program PACE Online Programs Testing University Life University Life Student Life Online & Computing Services University Facts Office of University Communications University Employment Faculty Employment Staff Employment Facilities Reservations WASC Accreditation CSUEB Foundation, Inc. University Calendar Becoming a Student Home Student Housing Concord Campus Programs Continuing Education International Students Special Programs Student Orientation Open University Program for Accelerated College Education (PACE) For Students Home Athletics Online Services Online Services Home Blackboard e-Sailor Web Registration Horizon E-Mail MyCSUEB NetID Schedule & Catalog Transcripts & Records Associated Students Campus Hours Concord Campus Enrollment Services Financial Aid & Scholarships Library Pioneer Bookstore Student Affairs Student Affairs Home Student Life Programs Alumni & Friends Home Support CSUEB University News and Events Alumni Association Cal State East Bay Magazine The View Transcript Requests Faculty Home Staff Home Online Directory Webmail UCal Administration & Business Affairs Administrative Offices Human Resources Human Resources Home Procurement DegreeWorks Computing Services The View Apply Online
     
 
ICS

Telephone Services
 
 
•

TS Home

• 12SD
• 30SD
• Analog
• Voicemail
Set-Up
Topics
User Reference
 
   
       
 
Single Line Telephone Reference Guide
 
 

Three things to know…
How to make a call
When to use the FLASH button or switch hook
How to use a Feature Code
 
 

Abbreviated Dial
Callback / Message

Conference (3 party)
Conference ( 7 party)

Forward
Hold

Pickup


Redial
Rings

System Prompts
Tones

Transfer

Voicemail Set-Up
Voicemail Topics
Voicemail User Reference
 
     
California State University, East Bay, 25800 Carlos Bee Boulevard, Hayward, CA 94542, (510) 885-3000
 Contact Us