The web based email system for CSUH students provides 10MB of email storage, access to mail from the web.  For more detailed help, select HELP from the Horizon page.

 

  1. To access your Horizon email account, launch your Internet browser and go to: http://horizon.csuhayward.edu.  From this page, you can activate your Horizon account, access your Horizon webmail, and access the Horizon online User Guide.  In order to use your Horizon account, you must first activate it and obtain your NetID.   Your NetID is a randomly assigned number/letter combination, i.e., aa7234, that you will use to access your Horizon account.
  2. Select the link: First—Activate your Horizon Account.

screenshot of Horizon access page with 3 links. First link is for activiating the account. Second link is to access the mail via web. The third link is for accessing the Horizon online help.

 

 

  1. Fill in the requested information.  If you are authorized to receive an account, the results page will display your login ID and password.  Once you have retrieved your ID, known as NetID, and password, you can log into Horizon to access your WebMail.  

 

      screenshot of Horizon activation page

 

–Note:  When you log into your account, you will use your NetID, not your email ID or Student ID..  If you lose your password, it must be reset by the Supervisor on duty in the STSC Warren Hall lab.  For security reasons, you will need to present your CSUH ID card and know your NetID to have your password reset.  If you forget your NetID, you can retrieve your ID on this activation page.  However, your password must be manually reset in the STSC.

 

  1. Go to:  http://horizon.csuhayward.edu.  Select the link for WebMail.
     screenshot of Horizon homepage referencing link to email access.
  2. Bookmark this page. 
    screenshot of Horizon login page. On login page you enter your NetID and password.
  3. Enter the NetID you received from the Horizon Activation page along with the password you were issued on the activation page.  Use the NetID (aa7234) not your email address.

 

 

  1. Once logged in, you will go directly to your Inbox.  From this window, you can access:
    Folders: view all folders associated to your Horizon account.
    Options: allows you to configure your personal information
    Get Mail: retrieves your Horizon mail
    Compose Mail:     composes email for sending
    Search:     allows you to search for email in your folders
    Delete Mail: moves mail to trash and deletes it
    Collect External Mail: allows you to pull mail from another POP account. 

screenshot of Horizon mail. View of Inbox and overview of options.

 

8.   To Collect External Mail, you will need to know the host name of the server, your login ID for that server and the password for that account.  This function will collect mail from the INBOX only and will move it to the folder specified by you on Horizon.  When configuring this option, be sure to UNCHECK the box for “delete mail from server.”  If you do not, your mail will be deleted from the server after you collect it.

screenshot of windows associated with collecting external mail. To collect external mail, you must know the host name and have valid login ID and password.