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Submit Help Desk Request

For e-mail related requests please go to our E-mail Account Maintenance page here.

 

For all other NEW computer related requests, please click on the heading that most appropriately describes your relationship to CSU East Bay and provide us with the information requested.

 

If you have already submitted a request and would like an update or would like to make any changes to your request, please email the help desk at servicedesk@csueastbay.edu. In your email please include the call ticket number that was provided to you by the help desk.

 

Student


Faculty/Staff


Visitor

 

Your request will be assigned to the appropriate technical support area and both you and the appropriate technical support area will be notified of this assignment. If you do not have Web access, please leave a message at 510 885- HELP (4357). The Help Desk is open from 8:00 AM to 5:00 PM Monday through Friday excluding holidays.

 



Chat With USS

Live Chat available to Faculty and Staff ONLY.
Help Desk chat hours of operation are:
Monday - Friday, 9:00am to 4:00pm.

 

Tell Us How We’re Doing

We would like to get your feedback on how we can improve our support to better meet your needs. Please take a few minutes to login* and take our survey.

 


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