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Frequently Asked Questions About NetID For Faculty and Staff
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- What is a NetID?
- Why are we moving to NetID?
- How will faculty and staff get a NetID?
- What if I don't have an activation code?
- Will I need to use my activation code again?
- Where is NetID used?
- Will my NetID be my e-mail name?
- Will I use the NetID to get my mail on the Web?
- How will faculty and staff find out about the NetID?
- What does the NetID look like?
- What are the advantages to NetID?
- Why not use the unique identifier that PeopleSoft generates?
- Why aren't we doing all systems at once?
- What will happen if I don't activate my NetID?
- When can I begin using my NetID?
- I am a both student and a staff member and I already have a NetID. Do I still need to activate my NetID with my activation code?
- Will I have to make changes to my e-mail client on my computer?
- What do I do if I have forgotten what my NetID is?
- What do I do if I have forgotten, misplaced or my new password isn't working?
- Can I change my NetID?
- Is there a minimum and maximum number of characters for new passwords?
- Does the NetID affect my Novell (Network) Login?
- What is a NetID?
The NetID is a login name that contains no personal information about the user. It replaces the current logins for e-mail and for Blackboard. It does not replace or change a person's e-mail address. Students already use NetID to access several systems on campus and more systems will convert to using it over time. The goal is for us to come as close to a single sign on as possible using the NetID as a campus-wide identifier.
- Why are we moving to NetID?
The NetID is a login name that contains no personal information about the user. It replaces the current logins for e-mail and for Blackboard. It does not replace or change a person's e-mail address. Students already use NetID to access several systems on campus and more systems will convert to using it over time. The goal is for us to come as close to a single sign on as possible using the NetID as a campus-wide identifier.
- How do faculty and staff get a NetID?
In March 2004, a printed letter was sent to home addresses, including an explanation of NetID, instructions on how to retrieve the NetID online, and a one time activation code, unique for each employee, that takes this form: 12345-67890. The employee will then go to the Web site and, using the instructions and the activation code, retrieve a NetID and set a password. New employees will be assigned a NetID when they sign in at Human Resources.
- What if I don't have an activation code?
If you didn't receive your activation code (or your dog ate it), contact your local network administrator or the Information & Computing Services Help Desk (510-885-HELP). If you were hired after March 2004, the sign-in process should have provided you with a NetID.
- Will I need to use my activation code again?
No. Once you have activated your NetID, you may throw your activation code away.
- Where is NetID used?
The NetID is the login that all faculty and staff now use to login to many systems on campus, including e-mail, Blackboard, the Data Warehouse and eFAF/eSAF. There are a number of other systems we are converting to NetID login as well.
- Will my NetID be my e-mail name?
No. You use your NetID to login to e-mail, however, your e-mail name (the part before the @) will use a different format (e.g. jdoe@csuhayward.edu).
- Will I use the NetID to get my mail on the Web?
Yes. If you use Messenger Express on the Web, you must use your new NetID and password. However, the address has changed. To get to Messenger Express now, go to https://mail.csuhayward.edu/. Notice the 's' on httpS - that means secure.
- How will faculty and staff find out about the NetID?
We post messages in the applications being upgraded and have sent messages to every employee with a campus e-mail address. We have given demonstrations of the activation process at various campus meetings and will continue to do this. In mid-March 2004 we sent an official notification letter to all staff and faculty employees.
- What does the NetID look like?
The NetID has two letters followed by four numbers. The NetID is chosen completely at random, so if someone asks if they can have their initials or numbers from their SSN (or any other combination), the answer is no - NetID is assigned.
- What are the advantages to NetID?
There are a number of advantages. First, it addresses the issue of removing personal information from a login. Second, it is a login that will stay with you for your entire university career - if, for example, you change your name, you can update your e-mail address and have your name changed on your academic or personnel records, but still have the same login name. Third, you will have a single login/password to remember for all campus services and systems that you should have access to.
- Why not use the unique identifier that PeopleSoft generates?
There are a number of people, such as some library patrons, who have a university affiliation, but are not staff, faculty, or students and so will not be in PeopleSoft. The NetID gives a consistent ID that can be assigned independently of any other program.
- Why aren't we doing all systems at once?
Each application must be re-programmed to use NetID as the login name; we do not have resources to do them all at once. Each application has different requirements and different security, and sits on very different hardware and software. Some of our applications are older, and thus harder to integrate. So, the programming to use NetID is different for each individual service. This causes "growing pains" as we go through application by application, but the end result will make the effort worthwhile.
- What will happen if I don't activate my NetID?
You will not be able to login to systems that require NetID for login. As more applications begin using NetID, you will not be able to use these services until you activate your NetID.
- When can I begin using my NetID?
You can begin using your NetID for many systems now. Other applications will follow quickly where you will be able to use the NetID.
- I am a both student and a staff member and I already have a NetID. Do I still need to activate my NetID with my activation code?
Yes, you still need to use your activation code to activate and validate your NetID. You will continue to use the same NetID; however, the activation process sets your security questions so you can reset your password if you forget it.
- Will I have to make changes to my e-mail client on my computer?
Yes. For university-owned computers, your desktop support person will probably do this for you. The instructions are posted separately on this same Web site (http://www.csueastbay.edu/netid/) - follow the links to "@csueastbay E-mail".
- What do I do if I have forgotten what my NetID is?
At the NetID Web site (http://www.csueastbay.edu/netid/), follow the links to "Recover Your Lost NetID."
- What do I do if I have forgotten, misplaced or my new password isn't working?
At the NetID Web site (http://www.csueastbay.edu/netid/), follow the links to "Recover Your Lost NetID Password."
- Can I change my NetID?
No. Your NetID is randomly generated and cannot be changed.
- Is there a minimum and maximum number of characters for new passwords?
Yes. The minimum number of characters for passwords is 6 characters, the maximum is 15 characters. You may use both numbers and letters. Passwords are case sensitive.
- Does the NetID affect my Novell (Network) Login?
Not Yet. It is one of the future migrations we will be getting to.
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