Use the activation code that was given to you when you check in with Human Resources to activate your NetID. This code is only used once. It’s best if you activate your NetID as soon as you get your activation code in the Human Resources office, so they can help you with any problems. Go to http://www.csueastbay.edu/netid/ and follow the links to "Activate Your NetID."

Step 1 - Enter Activation Code

• Enter your 10-digit activation code and click the "Get NetID Information" button.

• Select two questions to answer from drop-down lists and then create a third question yourself. After choosing the questions and typing in the answers, click the "Set Questions and Answers" button. These questions and answers will be used to identify you so you can retrieve your NetID if you forget it, or if you need to reset your password.

• Enter a new password for your NetID. This password will be used for all applications that use the NetID. Click on the "submit password" button.
• The minimum number of characters for passwords is 6 characters, the maximum is 15 characters. You may use both numbers and letters. Passwords are case sensitive. See http://utp.csueastbay.edu/support/access.html for rules specific to PeopleSoft

If you forget your NetID, you can retrieve it at: http://www.csueastbay.edu/netid/. You will not need your activation code. You will enter your name and be prompted to answer the security questions you set to retrieve your NetID.