Talk to a Program Coordinator or a Student Service Professional

Net ID Troubleshooting

Reset Password

Change Security Questions

Forgot My NetID

Technical Information and Support

You now have access to additional after-hours and weekend support for Blackboard via phone and live chat. For contact information, please look for the 24/7 Blackboard Support Info module, which will appear next to your My Courses module. Your regular Blackboard support will still be available during the day. 

Student Technical Support

Faculty Technical Support

Contact Learning Commons

Contact Office of the Online Campus

Tel: 510.885.4152 Tel: 510.885.2700
e-mail: email:
Blackboard 9.1 Help for Students

Blackboard Help for Instructors

Blackboard student video tutorials
Hints for Online Students,
Discussion Board Guide, and
Helpful Suggestions for Taking Online Exams

Manpreet Chatha, Blackboard System Admin
Suzanne Hess, Blackboard System Admin

  • Print This Page
  • Bookmark and Share