Net ID Troubleshooting
24/7 Blackboard Tech Support
After-hours, weekend, and holiday
Introducing BlackBoard Ultra: Coming Summer 2017
After extensive testing and preparing of the next generation of Blackboard, CSUEB is ready to switch on the new Blackboard Ultra user experience (Thursday, June 15, 2017). You will notice a new look to the login, landing pages and Blackboard Collaborate. You will be greeted by an onscreen tutorial to prepare you for the new streamlined course navigation. Instructors will have the option to stay with the traditional course layout or preview and switch to the new Ultra course view. Here is a brief preview of the Ultra experience: video (https://youtu.be/9nrP1Zlru2g). For further details, please go to the Blackboard Updates and Information.
You now have access to additional after-hours and weekend support for Blackboard via phone and live chat. For contact information, please look for the 24/7 Blackboard Support Info module, which will appear next to your My Courses module. Your regular Blackboard support will still be available during the day.
Student Technical Support
Faculty Technical Support
|Contact Learning Commons||
Contact Office of the Online Campus
|Tel: (510) 885-4152||Tel: (510) 885-2700|
|e-mail: firstname.lastname@example.org||email: email@example.com|
|Blackboard Help for Students|
Blackboard student video tutorials