It is the policy of the CSU that each campus has an ongoing program to ensure the continuity of essential functions and operations following a natural disaster or emergency which may threaten the health and safety of the campus community or disrupt its programs and operations (Executive Order 1014). Public safety is always prioritized over business continuity, with ongoing support provided by UPD, Environmental Health and Safety (EH&S) and Facilities.
Some emergencies will necessitate that the campus perform emergency management (short-term) as well as business continuity (longer-term) actions. These will initially be coordinated through the Emergency Operations Center (EOC) Coordinator and the EOC leadership team, followed by the Business Continuity Coordinator and the BCP Campus Stakeholders team.
Incidents requiring a business continuity plan are those that cause significant disruption to the Hayward, Concord or Oakland campus facilities, which affect students, faculty and staff members, or IT infrastructure and services. For example:
Although the incident may not impact the Hayward campus directly, CSUEB faculty, staff and students living in the affected area would be required to deal with damage to their homes, personal property and cars. As a result, commuting to campus would not be their first priority.
The BCP establishes the basis by which CSUEB will prepare, organize, and respond to a business disruption /continuity incident. It includes the essential elements for:
Campus faculty, staff and administrators completed an internal review of mandated and non-mandated functions in April 2014, as part of the “Planning For Distinction” project. Because the functions were force-ranked by importance, the Business Continuity Coordinator relied on the results of this effort when identifying CSUEB mission critical functions.
Among CSUEB’s critical functions are:
In April 2018, the President and the executive team participated in BCP training customized for CSUEB. Campus-wide BCP stakeholders representing Academic Affairs, the Public Information Office (PIO), Student Affairs, Associated Students, the Concord campus and Administration & Finance received BCP training in May and June 2018. BCP Stakeholders have completed BCP templates, which include: business impact analyses, recovery-time objectives, identification of critical IT systems, key personnel, and creation of business recovery strategies. Some templates are undergoing fine-tuning.
Many critical functions were successfully tested as of October 31, 2018. BCP templates, issues and test results have been documented in a Google Team drive, accessible by all BCP Stakeholders and the BCP executive team.