Reschedule/Refund

Reschedules:

Please select test date carefully. 

Once registered, you are allowed only one opportunity to reschedule your exam date and only upon the basis of availability of space for the same semester.

To reschedule a test date, a minimum of 2 weeks notification is required. Less than a 2 week notification will result in the forfeiture of the test registration student charge.

To submit the request to reschedule your test 2 weeks prior to your test date, please e-mail testing office at testing.office@csueastbay.edu with complete details.

Reschedule process takes approximately 2-4 business days. Once your reschedule is processed, you will be notified via email.

If you do not take the exam on your scheduled date, you will forfeit your test registration fees and must re-register.

Refunds:

Test Registration fees are non-refundable and/or non-transferable.  

There will be no cancellation for any of the tests.  For any registration error, please e-mail testing office at testing.office@csueastbay.edu within 24 hours of test registration.