Case Management Services
Building bridges of success together
What is Case Management?
A Case Manager serves their university and individual students by coordinating prevention, intervention, and support efforts across campus and community systems to assist at risk students and students facing crises, life traumas, and other barriers that impede success.
Role of a Case Manager:
- Develops a plan of action that is tailored for each student
- Advocate for students individually and systemically
- Foster self-advocacy in students to manage their academic, personal and fiscal responsibilities
- Arrange for appropriate medical or mental health care referrals/services
How to Identify a Student of Concern:
A student whose academic progress or functioning in the university environment is adversely affected due to a number of indicators outlined below:
- Poor personal hygiene
- Change in appetite; weight loss or gain
- Agitation or restlessness
- Recurring physical complaints
- Delusions or paranoia
- Guilt or worthlessness
- Sad, anxious, empty mood or mood swings
Change In Behavior
- Withdrawal or isolation
- Loss of interest or pleasure in activities
- Increased alcohol or substance use
- Irritability or anger
- Increased absences or late arrival to class/work
Unmet Basic Needs
- Housing insecurity
- Food insecurity
- Financial struggles
- Medical Services
What do I do if a student’s behavior is concerning/odd?
- Submit a CARE Report anonymously
Who can submit a CARE Report for Case Management?
- Faculty & Staff/ Students/ Parent, Family or Community Member
- Students will be contacted confidentially by a Case Manager for support services
Student Care Team
Student CARE Team is responsible for the coordination of case management services for students of concern reported to the campus Student CARE team. The CARE Team addresses at-risk concerns regarding student welfare including disruptive, threatening, or violent behavior. Online campus reporting is available for faculty and staff.