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Freshmen Day of Service

The Freshmen Day of Service is an exciting one-day community service projects for freshmen as part of their Freshmen Year Experience General Studies Course.

In partnership with the General Education Program, the Center for Community Engagement works each year to coordinate multiple one-day community service projects that run during the weekends in March and April.

Additional Waiver drop-off: If your project requires an additional waiver, please drop off your additional waiver during FDoS T-shirt pick up period which is during March 3rd - Apr 23, Tues, Weds and Thurs between 11:00am - 2:00pm at the Upper Library Walkway, Rainy Days at SA Building 1st floor. 

In Office Wavier drop- off: March 3rd-April 23, Friday between 10:00am- 12:00pm SF 318 

FDoS Registration Link (opens at 1:00pm on 2/3/2020) :


o   Project preview available on the CCE website at the start of the semester.

o   Registration opens Feb 3 and closes Feb 14 (open registration period).

o   Students complete Freshmen Day of Service pre-survey Feb 1 – Feb 28 (link will be sent to GS faculty).

o   Projects begin March 6 and end April 26 (no projects spring break weekend April 3-5).

o   Students complete Freshmen Day of Service post-survey March 1 – end of semester (link will be sent to GS faculty; students should be encouraged to complete the post survey directly after their weekend of service).

 FDOS Faculty Handbook 2019-20


Service Learning Placement Information

Service learning is a teaching method that promotes student success through active participation in meaningful and planned learning experiences in the community that contribute to the public good and are directly related to course content. Service learning courses may be identified through such indicators as: internship, fieldwork, field studies, applied, service learning, community engagement. 

The Center for Community Engagement supports course-related (academic) service learning experiences through the CalStateS4 system which manages student placements, community partnerships, and captures data.

Each student placement site or partner with whom students are completing service hours should have a current contract or MOU on file with the University.  Also, each student should have a signed university waiver on file for their placement. The S4 system manages all of this. All courses that we have identified as service learning are automatically loaded into S4 for student and faculty use. 

Student Guide to CalStateS4

Students using or planning to use a site that is not listed in CalStateS4 must complete the Student Placement Request for a Non-Contracted Site.  


Click Here for more information on finding and finalizing your placement

To improve relations with others, observe the following rules:

1.)Make an effort to learn about existing strengths, as well as needs, of the community with which you are working. Do not assume how to help and how to solve perceived “problems.”
2.) Be open to seeing things in new ways and from new viewpoints. Observe and respect cultural differences in language, expectations and values. Recognize that people communicate differently. For example, some people smile a lot; others do not.
3.) Ask questions and really HEAR what is being said; let the people who live and work within the area of your public service placement help you become an effective service learning student.
4.) Be proactive about asking questions if you don’t understand what is expected of you on site.
5.) Pay attention to how you practice power. Learn and serve WITH the people at your site. We are reaching our hands out, not down.
6.) Give people the benefit of the perceptual doubt. Assume goodwill. This rule assumes that most individuals seek psychological comfort and congeniality. Use "I" instead of "you" to deflect blame. Say, "I'm having some difficulty understanding A or B" rather than "You are not explaining A or B very well"
7.) Minimize confrontations by asking questions such as "How's that?" and "How so?" Or say, "Please help me understand why you see A or B the way you do." Here the emphasis is on giving the "other" an opportunity to explain his or her point of view.
8.) Try to look at people as individuals rather than as members of ethnic groups. Some stereotyping will occur, of course, since we generally do not start each encounter with a clean slate of impressions. Seek common ground. Learn about things that you share in common with others, like music, food, or hobbies.
9.) Learn how to distinguish between things that happen to you because you are part of a certain group (example gender or religion) and things that happen to everyone as a part of the human condition.
10.) Develop empathy. Try to infer the feelings and actions of others.

If there are issues with your service site, please inform your instructor to discuss ways to improve your experience. 

You have the right to:
  •  Receive accurate information about the agency
  •  Receive a clear, comprehensive description of your placement
  •  Be appropriately assigned
  •  Receive training
  •  Be supported in your role
  •  Be safe in your placement
  •  Not be exploited
  •  Be consulted on matters that directly affect you and your work
  •  Receive feedback on your performance
  •  Receive recognition for your contribution, such as references and letters of recommendation as appropriate and earned
  •  Have your personal information kept confidential
You are expected to:
  •  Be reliable and punctual
  •  Complete assigned tasks on time and accurately
  •  Work efficiently and effectively
  •  Be trustworthy
  •  Respect confidentiality
  •  Respect the rights of people you work with
  •  Dress and act appropriately
  •  Submit paperwork as necessary
  •  Know agency policies
  •  Have a non-judgmental approach
  •  Carry out the specified placement description
  •  Give feedback (i.e. participate in evaluations when asked)
  •  Be accountable and accept feedback
  •  Be committed to the program
  • Avoid overextending yourself; be upfront and clear about your schedule and availability
  •  Acknowledge decisions made by the staff or the organization
  •  Address areas of conflict with the appropriate staff member or volunteer coordinator
  •  Actively participate in training
  •  Ask for support when it is needed
  •  Stay safe on the job; for example, make sure that you are never alone with a client; pay attention to safety guidelines and signs

Adapted from "Volunteer Rights and Responsibilities" from the PAVE Volunteer Management Training Kit, and "Sample Volunteer Rights and Responsibilities" from the University of North Carolina, Chapel Hill Department of Recreation and Leisure Studies.

Appropriate Dress
The specific dress code requirements will vary from site to site. However, some general guidelines for inappropriate clothing:
·Revealing clothing, including shorts, spaghetti-strap tops, low-cut shirts, halter tops, bare
midriffs, extremely low-rise pants or short skirts
·Clothing with offensive, vulgar or discriminatory slogans, sayings or images
·Clothing advertising alcohol or cigarettes
·Dirty or torn clothing
·Flip-flops or dirty sneakers

Certain organizations (like schools and agencies that work with children) are obligated to maintain confidentiality between themselves and their clients. This means that information about the client is never to be discussed outside the work of the agency. As a student engaging in service, you may be included in this kind of work or given access to this kind of privileged information. Confidentiality is extremely important! You are expected to follow the agency’s guidelines regarding privacy and confidentiality. If you are unsure—ask your direct supervisor.

The End of Your Service assignment
You may have developed relationships with the people at the agency and the clients. They may have come to rely upon you in ways that you are not aware of. It’s important not to just “disappear” at the end of your service placement. Make sure the people you serve and the people you work directly with are given notice of your last day a couple of weeks in advance. It is good professional practice to give two weeks notice. On your last day, shake hands as appropriate with your supervisor, coworkers, and clients. Let them know specifically what you appreciated of the experience.

Testing and Checks
Many sites, like schools and other agencies that work with children require background checks and tuberculosis tests. If the placement site does not have a process for you to follow, both are available at a reduced cost for students here at CSUEB. Student Health Center Background Checks

At the start of your service placement, it’s important to remember that you must take personal responsibility for ensuring your own safety and for representing CSUEB in the community. The following guidelines will help you:
  •  DO participate in orientation for your service learning experience
  •  DO make sure you know whom to contact at the site and at the University in case of an emergency
  •  DO make sure you know how to exit your service site in case of an emergency
  •  DO ask for help from your supervisor or another staff member at your service site when in doubt
  •  DO be punctual and responsible in completing your commitment to the service site
  •  DO call your site supervisor if you know you will be late or not able to come in at all
  •  DO keep all information about clients you work with confidential
  •  DO show respect for your service site, its staff, and its clients
  •  DO be aware that you are representing the University
  •  DO know that if you are having trouble at your service site, you can talk with your faculty member about it
  •  DO sign-in at your service site every time you are there, and record your service hours as instructed.

  • DON'T report to your service site under the influence of drugs or alcohol
  • DON'T give or loan a client money or other personal belongings
  • DON'T make promises or commitments that you cannot keep
  • DON'T give a client or community-based organization representative a ride in a personal vehicle
  • DON'T use your personal vehicle to provide services for your organization, unless it is an explicit part of the service assignment approved by a CSUEB program.
  • DON'T tolerate verbal exchange of a sexual nature or engage in behavior that might be perceived as sexual with a client or community-based organization representative.
  • DON'T tolerate verbal exchange or engage in behavior that might be perceived as discriminating against an individual on the basis of her/his age, race, gender, sexual orientation, ability or ethnicity.
  • DON'T engage in any type of business with clients during the term of your service.
  • DON'T enter into personal relationships with a client, or community-based organization representative during the term of your service.
  • DO know that you can request an alternative service site if you are not comfortable with your current site.
  • DO use common sense and conduct yourself in a professional manner at all times.
  • DO check the rules, policies, procedures, protocol and expectations, for your site. Familiarize yourself with the workings of the site/agency. This will contribute to your success in service.
  • Report any concerns immediately to your site supervisor AND a CSUEB representative.

For assistance in accommodations for any disabilities you may have please contact the Center for Community Engagement at or (510) 885-4437.

If possible, students should not ride in vehicles with site staff or clients. If the community service, internship, or project requires attending or working at an event that is not at the organization’s main site, students should maintain their own transportation. If it is not possible to maintain their own transportation to the event, students may ride with site staff only if there are more than two people in the vehicle. If the service or internship includes mobile services such that students will be in a van/vehicle to deliver services or ride with clients, please ensure there are more than two people in the vehicle. Unless necessary for the service, partner organizations and site staff cannot require students to ride with them in a vehicle. If an organization or site staff member insists on this, please feel free to contact the Center for Community Engagement to report the matter (510) 885-4437.

Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex, gender, or sexual orientation in employment, as well as all education programs and activities operated by the University (both on and off campus), and protect all people regardless of their gender or gender identity from sex discrimination, which includes sexual harassment and sexual violence. Please be sure to review the information available at the University’s website for students on Title IX protections If at any time you feel these rights have been violated, please contact your faculty member or the Center for Community Engagement to report the matter (510) 885-4437.


Student clubs and organization can now apply for recognition through I SERVE EAST BAY, a new program sponsored by the Center for Community Engagement.  I Serve is an opportunity for student organizations to receive awards for various types community impact and engagement events and activities.

The types of Community Service Recognized: 

  • Community Service Events 
  • Direct Community Service Hours
  • Fundraising and Awareness Events

For descriptions and examples for each category, click on the link below!

How it works:

  • One representative from the club/organization will submit a form for one of the above types of service activities after the activity has been completed.
  • A separate form must be completed for each activity, not more than one activity/form.
  • Click on the form here and complete the information required.
  • Forms can be submitted throughout the academic year.
  • Participating organizations will be awarded one of the recognition levels below for the year with an announcement at the Celebration of Service Student Symposium on Tuesday, April 28th 12-2.

For more information: I Serve East Bay.

I Serve Form here :

Pioneers for change (PFC) is a paid service learning, peer-to-peer, leadership program. The mission of PFC is to provide opportunities for growth and development through team building, service projects, and service learning internships that encourage students to be leaders on and off campus as well as catalysts for positive change within the community.

The Program is based on the three pillars of personal, professional, and social responsibility.

The Center for Community Engagement hires students for PFC every spring semester for the upcoming academic year. 

Students interested in applying for Pioneers for Change must:

  • have a 2.75 GPA
  • be enrolled in at least six (6) units at Cal State East Bay, and be in good disciplinary standing with the university when appointed and for the duration of the employment period. 
  • have the ability to work in a diverse environment with college students, staff, faculty, and the community
  • have a flexible schedule with the ability to work nights and some weekends due to training, meetings, and service projects during the academic year.
  • demonstrate an interest in student leadership and community engagement

  pioneers-for-change-pfcs  img_4326  pfcs2018

For more information:

Pioneers for Change
Phone: (510) 885-2894
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