Resources for Students

Medical resources

Medical services for non-COVID-19 related illnesses and concerns can be managed at Student Health. Please make an appointment online. Most appointments are virtual, and in-person visits are scheduled based on the nature of the concern.

If you are a student interested in COVID-19 testing, additional information on testing sites can be found here. We ask that you self-quarantine until results are received and not return to campus until your status is known.

If you are sick due to a non-COVID-19 related illness, please do not come to campus until your illness has resolved for more than 24 hours without the use of medication, and/or you have been cleared by a medical professional. You may be asked to provide a note of clearance, but no medical diagnosis needs to be disclosed.

If you are sick with COVID-19, please do not return to campus, seek medical attention, and email Please also follow the COVID-19 notification process checklist.

Academic resources

  • The SCAA is open for tutoring via Zoom to help students adjust to an online learning environment. Students can get tutoring in math, statistics, science and writing. Email for an appointment, book online in Bay Advisor, or meet SCAA online for drop-in tutoring. Their hours are Monday through Thursday 10 a.m.-2 p.m.
  • Tips for working, studying online from Neuroscientist and Cal State East Bay Associate Professor Pradeep Ramanathan.
  • Get academic advising help from AACE and The Bay Advisor.
  • Microsoft Office 365, which includes Word, Excel, PowerPoint, OneNote and Microsoft Teams, is available for all Cal State East Bay students to download for free.
  • The library also has many resources available.

Financial resources

  • The Presidential Pioneers Emergency Fund provides immediate assistance for students needing emergency financial support due to the COVID-19 crisis. Students seeking support from the Presidential Pioneers Emergency Fund should contact Darice Ingram, Program Coordinator of Pioneers for H.O.P.E.
  • Pioneers for H.O.P.E. is a basic needs program. They offer emergency financial assistance as well as help applying for CalFresh, a free food program, and more. 
  • The Financial Aid Office is also a resource. 

Mental health resources

  • Counseling services are available through Student Health and Counseling Services. Counseling is providing Zoom Health while classes are online. Schedule an appointment here:
  • Videos from SCHS counselors are also available. Topics include social connection while physically distancing, survivor safety and self-care, healthy relationships while quarantined and more.
  • Psychologist and Cal State East Bay professor Michael Stanton shares Tips for staying mentally strong while sheltering in place. 
  • The Confidential Advocate is a crisis counselor and advocate for survivors and those impacted by sexual violence including: sexual harassment, dating and intimate partner violence, sexual assault, stalking, and sexual exploitation. The confidential advocate serves the entire campus community; students, faculty, staff and affiliates.

Technology resources

ITS' Service Desk can be contacted in the following ways:

Self Service:
Phone:  510-885-HELP(4357)  Please leave voicemail.

Additional resources

The impact of COVID-19 is continually fluid, and the university will post information about campus repopulation and other resources on this website. If you have questions or comments that would improve this site, please submit them through this online form