I'm sick/someone I know is sick. What do I do?

All Cal State East Bay employees should perform a daily health self-assessment prior to coming to work on campus. Any employees feeling ill, exhibiting COVID-19 like symptoms, or if they or someone they live with has been diagnosed with COVID-19, should contact their manager immediately and not come to work. 

If your conditions change during the course of the day while on campus, call your manager, distance yourself from other people, and go home as soon as possible.  

If you've tested positive for COVID-19, please follow the COVID-19 notification process checklist.

Possible COVID-19 symptoms

Have you experienced any of the new symptoms in the past 24 hours that are not due to a chronic medical condition? 

  • Fever of 100.4 Fahrenheit or greater
  • Cough
  • Shortness of breath or chest tightness
  • Chills
  • Repeated shaking with chills
  • Muscle pain or body ache
  • New loss of taste and/or smell
  • Headache
  • Sore throat
  • Congestion
  • Runny nose
  • Nausea or vomiting
  • Diarrhea
  • Fatigue

A viral test for COVID-19 will tell you if you have a current infection. The results are confidential. Here is some information about testing and where you can be  tested for COVID-19:

While You're Awaiting Results

  • Take steps to prevent spread, including staying home, practicing physical distancing, wearing a cloth face covering, washing hands frequently, and regularly cleaning high-touch surfaces.
  • Quarantine at home for 14 days if you had close contact with someone with COVID-19, even if you have no symptoms. 
  • If you are sick, self-quarantine at home until you get your results AND feel better. 
  • Get medical help right away if you start feeling sicker, especially if you have trouble breathing, persistent chest pain, begin to feel confused, cannot stay awake, or develop bluish lips or face.
  • Call your health provider if your symptoms do not get better in a few days. Tell them you got tested for COVID-19.  
  • If you are sick and found to be negative for COVID-19, stay home until you feel better for 72 hours.

Positive COVID-19 test result notification process

For Students

Notify Student Health & Counseling Services. Please include contact information and Net ID. shcs@csueastbay.edu

Student Health & Counseling Services will: 

  • Offer follow up with the student for medical and counseling services. 
  • Collect medical information from the student that clears return to school. 
  • Provide official notification to University Communications of the number of cases. 

The student should: 

  • Care for their health. 
  • Self-isolate, per public health orders. If the student has been on campus: 
  • Student Health & Counseling Service and Risk Management will determine if additional individuals need to be notified about exposure. 

Cleaning and disinfecting: 

  • Risk Management hires an external cleaning service to disinfect campus areas where the student has been. 

Notification of others who may have been in contact: 

  • Student Health & Counseling Service and Risk Management will determine if additional individuals need to be notified about exposure. 

If the student has not been on campus: 

  • Advise Student Health & Counseling Services. 
  • Care for their health. Health care is available through Student Health & Counseling Services. 
  • Self-isolate, per public health orders. 

The student can return to campus when: 

  • Confirm clearance with Student Health & Counseling Services. 
  • Students should provide a letter of clearance from a board certified physician. 

If the student lives on campus: 

  • Housing has a specific protocol for students who live on campus.

For Faculty

Notify your dean or academic administrator in change.

Either faculty or dean notify Risk Management by submitting this form to Risk Management

Risk Management will: 

  • Contact the faculty for additional information 
  • Notify Human Resources when applicable 
  • AVP or designee in absence will provide official notification of number of cases to University Communications 

The faculty should: 

  • Care for their health. 
  • Self-isolate, per public health orders. 
  • Discuss leave options with Human Resources and/or Risk Management. 

If the faculty had been on campus: 

  • Risk Management will determine if additional individuals need to be notified about exposure. 

Cleaning and disinfecting: 

  • Risk Management hires an external cleaning service to disinfect campus areas where the faculty member has been. 

Notification of others who may have been in contact: 

  • Risk Management will determine if additional individuals need to be notified about exposure. 

If the faculty has not been on campus, they should: 

  • Advise Risk Management. 
  • Care for their health. 
  • Self-isolate, per public health orders. 
  • Follow medical advice and public health orders. 

The faculty can return to campus when: 

  • Provide to Risk Management and/or Human Resources a letter of clearance from a board-certified physician. 
  • Confirm clearance with Risk Management and/or Human Resources. 
  • Medical documentation should be provided to Risk Management and Human Resources only.

For Staff

Notify your MPP supervisor. 

Either staff or MPP supervisor notify Risk Management by submitting this form to Risk Management

Risk Management will: 

  • Contact the employee for additional information 
  • Notify Human Resources when applicable 
  • AVP or designee in absence will provide official notification of number of cases to University Communications 

The staff member should: 

  • Care for their health. 
  • Self-isolate, per public health orders. 
  • Discuss leave options with Human Resources and/or Risk Management. 

If the staff member had been on campus: 

  • Risk Management will determine if additional individuals need to be notified about exposure. 

Cleaning and disinfecting: 

  • Risk Management hires an external cleaning service to disinfect campus areas where the staff member has been. 

Notification of others who may have been in contact: 

  • Risk Management will determine if additional individuals need to be notified about exposure. 

If the staff member has not been on campus, they should: 

  • Advise Risk Management. 
  • Care for their health. 
  • Self-isolate, per public health orders. 
  • Follow medical advice and public health orders. 

The staff member can return to campus when: 

  • Provide to Risk Management and/or Human Resources a letter of clearance from a board-certified physician. 
  • Confirm clearance with Risk Management and/or Human Resources. 
  • Medical documentation should be provided to Risk Management and Human Resources only.

General illness

Cal State East Bay employees should perform daily self-checks prior to reporting to work to ensure they do not have symptoms of being ill. Any employees feeling ill, exhibiting COVID-19 like symptoms, or if they or someone they live with is confirmed positive for COVID-19, should notify their supervisor immediately and not come to work on campus. Employees should stay home for at least 3 days of being symptom-free without the use of medication for a non-COVID-19 illness. If they have COVID-19, employees should stay home and self-isolate for at least 14 days from symptom onset and must have a medical clearance letter to return to work on campus. If someone they live with is confirmed positive, they have to self-quarantine for 14 days and need medical clearance to return to work on campus.


The impact of COVID-19 is continually fluid, and the university will post information about campus repopulation and other resources on this website. If you have questions or comments that would improve this site, please submit them through this online form.