About Student Housing and Residence Life

Pioneer Heights Layout Overhead Map

The California State University, East Bay (CSUEB) Student Housing and Residence Life (SHRL) department in conjunction with the mission of the University and the Division of Student Affairs works to engage all residential students in their holistic development and academic success towards retention, graduation, and future endeavors. Student Housing and Residence Life works to sustain this mission by providing student-centered programs, services, and facilities that foster a safe, inclusive and vibrant residential learning community.

"We cultivate engaged communities to develop empowered learners."

Hours of Operation (closed most major holidays and campus closures)

Hours of Operation
Lassen Office El Dorado Hall Mailroom

Monday - Friday

8:00 AM - 5:00 PM

Join Zoom Meeting
Meeting ID: 974 856 7634


Mon, Tues & Thurs

9:30 AM - 5:30 PM


9:30 AM - 3:00 PM


9:30 AM - 5:00 PM

Monday - Friday

10:30 AM - 7:30 PM


10:30 AM - 2:30 PM


Lassen Hall
  • 1901 Harder Road
  • Hayward, CA 94542

Frequently Asked Questions

Please review our payment schedule to see up to date housing costs.

No. On-campus housing in Pioneer Heights is very limited. If we are not able to offer you a space, you will be placed on a paid waiting list until space becomes available.

Applications to live on campus are now available through the Student Housing Portal! To complete your application, you must submit a non-refundable application fee of $40, complete the online portion of your contract, and submit your $500 initial payment.

Yes. We do not have a fee waiver for the housing application.

No. The initial payment must be paid out of pocket.

Yes. Meal plans are mandatory for all residents living on campus, whether it is in Pioneer Heights Apartments, Freshmen Suites, or University Village Apartments. Click here for meal plan options.

Yes. Health insurance is mandatory and it’s also federal law. Domestic students (US citizens) must provide the primary policy member’s name and policy number at the time you complete your contract. For international students, please follow the instructions here!

No. We do not offer family housing at this time.

Our waitlist does not have numbers. Our waitlist is organized by contract completion date. Housing is first come- first serve and we place students from the waitlist based on the date their contract is completed online.

You can submit a Request to Cancel Form to the Lassen Front Desk. Before submitting a cancellation form, we highly recommend reviewing our cancellation policy before you turn in your form. Click here for more information.

No. We have designated move-in day(s) and times for our different Housing areas. For a complete list of all move-in information.

Parking permits are required when parking on campus. Please visit the Parking and Transportation website to purchase a parking permit.

When you order a parking permit online and use your Student Housing mailing address it will be sent to the Parking and Transportation office which is located in the SF building suite#140. Parking and Transportation Services will notify based on the contact information you provided when purchasing your parking permit. If you have any questions regarding parking or transportation needs on campus please contact them at 510-885-3790.