In consultation with local public health officials and to adhere to proper distancing regulations, Student Housing and Residence Life will accommodate students in campus housing during the fall semester with a ratio of one resident per bedroom/bathroom, allowing Cal State East Bay to house 428 students, or 27.4 percent of the normal occupancy rate, this fall. Though students will all begin the fall semester living in a bedroom by themselves, most rooms are set up as doubles with extra furniture. In consultation with Alameda County Public Health, once distancing restrictions are lifted and it’s deemed safe to share a bedroom again, residents living in rooms with an additional bed may receive one additional roommate. Residents who live in true singles (one set of furniture) will continue to live in a single for the remainder of the academic year. For more information, please review the FAQs below. For questions not answered online or for any specific concerns, you may have, please send an email to

Our Lassen Housing Office will remain closed to outside visitors while we make necessary adjustments to reduce the spread of COVID-19. Our staff will be working in the office and available by phone and email.

General Questions

Prior to move-in, residents will be asked to complete a self-assessment related to COVID-19, possible temperature checks upon your initial entry into the residence halls, and all units will be professionally cleaned and sanitized. Additionally, in order to minimize contact among residents, we are temporarily assigning one person per bedroom until the county healthy board advises us that double occupancy rooms are safe once again. You will only be allowed one guest to assist with move-in.

Cancellation Questions

While there is not a specific deadline, we are asking students who wish to receive a full refund to submit the cancellation request by Sunday, June 14th. Cancellation requests made after that date may be subject to the $100 cancellation fee outlined in the License Agreement. Those who submit a cancellation request after July 16 (within 30 days of occupancy) will be subject to the normal cancellation process outlined in our License Agreement.

No, given the pandemic crisis, we will waive the $100 cancellation for anyone who cancels prior to their move-in date.

Information is coming soon. Please check back for an update.

Given the uncertainty regarding COVID-19, we will continue to assess the safety factors related to student housing occupancy. We hope to make a determination regarding spring housing some time mid-Fall. Once a determination is made, we will open the online housing contract for spring. Please check our website in November for updates.

The contract you previously submitted was for the 2020-2021 academic year, so canceling now would cancel your housing contract for both fall and spring semesters. If you cancel but wish to live in housing in the spring semester, you will have the opportunity to reapply. We encourage you to check our website again in October to see if an update regarding spring housing has been made.

Continue to keep contract active for Fall 2020

All those who were previously assigned to a triple rate will instead be charged a double rate.

  • Those who are assigned to true single bedrooms (one set of furniture) will continue to have their own bedroom for the remainder of the academic year. Those who are assigned to rooms that are traditionally doubles/triples (two or three sets of furniture) will start the semester in rooms by themselves. However, when deemed safe, these residents could receive one additional roommate.
  • Suite/apartment-mates

Some rooms were previously set up as double and triple rooms meaning there will be two or three sets of furniture in the bedrooms. Since we are using these rooms as temporary single rooms, we will be leaving additional sets of furniture in place. Unfortunately, residents may not remove any university furniture from their rooms.

Housing Related Questions

Yes, the mailroom hours are the following:

Summer 2020 - Monday to Friday from 10:00 AM to 1:00 PM.

Fall 2020 - Monday to Friday from 10:00 AM to 3:00 PM.

Closed Saturday and Sunday.

Out of an abundance of caution, Housing has made the decision to suspend all guest visitations, including general guest visits and overnight guests. The safety and security of our residents is our foremost charge, and by limiting persons in the halls to only residents and staff we feel we can best ensure those two needs are met. We apologize for the inconvenience this has caused and appreciate your understanding during this time.

no guests allowed

Fall 2020 Dining hours are yet to be announced. More information coming soon.

Other FAQ

Per the Alameda County Shelter-in-Place order “Social Distancing Requirements” includes maintaining at least six-foot social distancing from other individuals, washing hands with soap and water for at least twenty seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (into the sleeve or elbow, not hands), regularly cleaning high-touch surfaces, and not shaking hands.

Remember to practice deep social distancing and keep as much space as possible between you and others.

  • Wash hands with soap and water for 20 seconds, frequently.
  • Use hand sanitizers when soap and water are not available.
  • Avoid touching your eyes, nose, and mouth.
  • Appropriately cover your coughs and sneezes (use a tissue, cough into your elbow).
  • Clean surfaces that are frequently touched.
  • Stay home when sick.
  • Practice social distancing (maintain 6 feet distance from others, avoid crowded spaces and places).
  • Encourage the person to maintain strict hygiene practices and seek medical assistance if their condition worsens.
  • Limit physical contact as well as any sharing of items to reduce the likelihood of illness transmission.
  • Spreading misinformation and stereotypes will only feed into greater fear. Maintaining the health and safety of our Cal State East Bay community remains our greatest priority and each of us can play a part in helping us to stay informed and prepared. We can and must support each other in a creative, positive and collaborative manner.
Do your best to avoid transmitting illness to others by maintaining strict hygiene practices as outlined below:
  • Wash hands with soap and water for 20 seconds, frequently.
  • Use hand sanitizers when soap and water are not available.
  • Avoid touching your eyes, nose, and mouth.
  • Appropriately cover your coughs and sneezes (use a tissue, cough into your elbow).
  • Clean surfaces that are frequently touched.
  • Stay home when sick.
  • Limit physical contact with others.
  • Restrict the use of common areas/spaces.
  • Maintain own set of kitchen utensils/cooking items, ensuring sanitization after each use.

The COVID-19 Testing Site is free and open to anyone regardless of where they live or immigration status. No doctor referral is required. However, testing is available only to people age 12 and above with COVID-19 symptoms and a fever over 100 degrees. Symptoms include cough and shortness of breath.

The testing site will open to the public Tuesday, April 14, 2020, and operate Tuesday through Sunday from 9 a.m. to 6 p.m. The testing site will be closed on Mondays.

Additional information can be found from these reputable sources:

Cal State East Bay - Student Health & Counseling Services (

Centers for Disease Control and Prevention (

Governor's Office of Planning and Research (

Please follow email and web communications for the most updated information regarding housing. Your response is important and will help Housing provide the best service during this transition.