Faculty Support & Services

Hello and welcome! Online Campus offers a range of support, services and resources to support faculty with the transition involved with teaching face-to-face to hybrid and/or fully online courses. For Learning Management system related support or need Zoom link for the virtual office hours, please contact us via Email:  canvas@csueastbay.edu or Phone: 510-885-2700. For all other inquiries, feel free to email online@csueastbay.edu and we will have someone contact you directly.


Virtual Office Hours

(except Holiday, and other campus-wide events)
Monday through Friday from 10am to 3pm

Blackboard 24/7 Basic Technical Support:

 1-855-414-9911  or  Live Chat

Canvas 24/7 Basic Technical Support:


Friendly Reminder: For security reasons, we are not able to link the Zoom URL for the Virtual Office Hours on the website. Faculty can always email canvas@csueastbay.edu and request the Zoom information and any questions related to online teaching and learning.

In an effort to continuously enhance Online and Hybrid courses at CSUEB, faculty are encouraged to take training courses through Quality Matters (QM) or Quality Learning & Teaching (QLT), work with Online Campus eLearning Specialists, request peer-review of their Online or Hybrid courses, and be certified by QM or QOLT as Quality Online Course. For general inquiries, and questions about the Quality Assurance, faculty training, and quality online/hybrid course certification program, please contact the Office of the Online Campus:  online@csueastbay.edu or call 510-885-2100 and ask to speak to one of our eLearning Specialist.

Tools and Applications


Office of the Online Campus

General Inquiry
  • SF Room 318
  • 25800 Carlos Bee Boulevard
  • Hayward, CA 94542