About MyPioneerHealth

Welcome to MyPioneerHealth!

MyPioneerHealth is a secure web portal that offers a variety of online services to serve your health & wellness needs. You must be eligible to receive services at Student Health & Counseling Services to be able to log in. If you are unable to log in with your NetID and password, call Student Health & Counseling Services at 510-885-3735 for more information about your eligibility.


If this is your first time using MyPioneerHealth, please read the information below.

How to Use MyPioneerHealth

  1. Schedule an appointment
  2. Send secure messages to a medical provider
  3. Complete medical history form

Schedule an Appointment

If you have a medical or psychiatric emergency, please call 9-1-1, UPD at (510) 885-3791, or go to the nearest emergency room.

If you have an urgent symptom, please call Student Health & Counseling Services at 510-885-3735 rather than looking for an appointment online.

Appointments can be made ONLINE for the following types of visits:
Birth Control Consult

For patients new to Birth Control or patients with questions or concerns about current BC.

Birth Control Refills

If you need a refill for a prescription you filled at Student Health and Counseling, please check with the pharmacy first to see if you have refills available.  Our pharmacy phone number is 510-885-3650.  If you need a refill for Birth Control prescription that you were prescribed at a medical facility other than SHCS, please bring your package or the name and dose of your prescription to your appointment.

Cold and Flu Symptoms

Symptoms may include sore throat, congestion, runny or stuffy nose, fever or chills, cough or body aches.

Counseling Appointments

Individual or group counseling appointments.

Follow up Appointments

For existing medical problems for which you have already been seen by a Student Health and Counseling medical provider.

Travel Immunizations

If you are planning to travel, please bring to the appointment the name of the country to which you are traveling, any immunizations you know are required, and a copy of your current immunization record.

Men's Health STD check, men's sexual health, concerns or questions.
Women's Health STD check, pap or other gynecological concerns or questions

Appointments MUST be made OVER THE PHONE or IN PERSON for the following types of visits:

  • Psychiatry  - must have referral
  • Crisis Counseling
  • Gender-affirming hormone therapy
  • Medication assisted treatment for opioid and alcohol addiction
  • Tuberculosis (TB) Test

How to make an online appointment:

  1. Log in to the MyPioneerHealth Portal with your NetID and password.
  2. Click on the Appointment Tab on the top task bar. 
Schedule Counseling Appointment
Video of how to schedule a counseling appointment through MyPioneerHealth

Send Secure Messages to a Provider

To send a message:

  1. Log in to MyPioneerHealth with your NetID and password.
  2. Click on the Message tab on the top task bar.
  3. Click on "Compose New". Be sure to choose a provider or counselor as appropriate.  

If you receive a secure message, notification will be sent to your Horizon email account. Follow these steps to access your secure message:

  1. Log in to MyPioneerHealth with your NetID and password.
  2. Click the Message tab on the top task bar.
  3. The secure messages you have received will appear in your Inbox.

This is a confidential and convenient method of communication regarding your health care. Secure messaging may be used by medical providers and counselors to provide general information, lab results, follow-up instructions or lab results.

Complete Medical History Form

The information you provide on this form becomes a part of your medical record and is kept confidential. Completion of this form prior to your visit will prevent unnecessary delays during your visit.

Follow these steps to complete your Medical History Form online:

  1. Log in to the MyPioneerHealth Portal with your NetID and password.
  2. Click "Medical History" found on the left side of the screen.  

Notice:  In compliance with the Assembly Bill (AB) 1278, physicians are required to provide a notice to patients regarding the Open Payments database (Database), which is managed by the U.S. Centers for Medicare & Medicaid Services, or CMS.  “The Open Payments database is a federal tool used to search payments made by drug and device companies to physicians and teaching hospitals. It can be found at https://openpaymentsdata.cms.gov.”