Risk Management & Internal Control

Employee Complaint Procedure

CSU Executive Order 1096 is the systemwide procedure for all complaints of Sex Discrimination, Sexual Harassment, Sexual Violence, Domestic Violence, Dating Violence, and Stalking made by employees, student employees, or a third party against the CSU, a CSU employee, CSU students or a third party.

A summary of the complaint process (in cases alleging Sex Discrimination) is outlined below. Please reference the full policy for details.

  • Filing a Complaint. A written Complaint shall be submitted to the Title IX Coordindator. The date of receipt shall be deemed to be the Complaint filing date. The Title IX Coordinator shall offer reasonable accommodation to Complainants who are unable to submit a written complaint because of a Disability.

  • Timeline for filing a Complaint. To be timely, a Complaint must be filed no later than 30 Working Days after the occurrence of the most recent alleged act of Discrimination, Harassment or Retaliation, unless extended pursuant to Article V.

  • Complaint Requirements. The Complainant should complete the Complaint Form for Discrimination/Harassment/Retaliation Complaints

  • Intake interview. The Title IX Coordinator shall promptly meet with the Complainant after receiving the Complaint. The Complainant shall make him/herself available for this meeting.

  • Confidentiality. Information regarding the Complaint shall be shared with other University employees and law enforcement exclusively on a “need to know” basis.

  • Investigation Procedure. The Complainant and the Accused shall have equal opportunities to present relevant witnesses and evidence in connection with the investigation. The investigation shall be completed no later than 60 Working Days after receiving the Level I Complaint, unless the timeline has been extended pursuant to Article VIII. E or F.

  • Investigative Report. Within the investigation period stated above, the Investigator shall prepare an investigative report. 

  • Notice of Investigation Outcome. The Title IX Coordinator shall notify the Complainant in writing of the investigation outcome within 10 Working Days of completing the report. If the outcome is that this Executive Order was not violated, the notice shall inform the Complainant of his/her right to file an appeal under Article VII. A separate written notice shall be provided to the Accused indicating whether the allegations at Level I were substantiated. If the investigation outcome is that this Executive Order was not violated, the Accused shall also be informed of the Complainant’s right to file an appeal.

Please read the full policy for information regarding the appeal process.

Employee, Student Employee, and Third Party Complaint Timeline


Equitable Rights

  • When complainant and respondent receive the Notice of Investigation, they are informed of their right to have a representative of their choice when being interviewed by the investigator.
  • The complainant is informed through the official notice of the Investigation Outcome of the right to appeal to the Chancellor's Office if not satisfied with the findings of the investigation.
  • The complainant and the respondent are informed of their rights to provide the investigator with information and documentation they feel are relevant to the claim at any time during the investigation.
  • The complainant and the respondent have the right to identify witnesses to support their respective positions during the interview process of the investigation.
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