IELTS Test Results

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Candidates receive their official test results on a document called the Test Report Form (TRF).  Test Report Forms will be issued 13 calendar days after the test day (the second Friday after test day).  They will not be issued earlier than the 13th day under any circumstances.  Test centers are not permitted to give out test results over the telephone, by email, or by fax to either the candidate or Recognizing Organizations under any circumstances.  Test Report Forms are valid for two years. 

Receiving your Test Report Form

Candidates can receive their official Test Report Form by one of the following methods:

1)    REGULAR MAIL: Test Report Forms are automatically mailed 13 days after the test date by regular United States Postal Service (USPS) to the address listed on the your application.  Please allow 15-18 business days to receive your Test Report Form in the mail. 

2)    EXPRESS MAIL: Candidates can arrange for Express Shipping of their results at the cost of $20 for 2nd day service. Express shipping requests must be made before results are released on the 13th day.   Email ielts@csueastbay.edu for more information. 

3)    PICK UP RESULTS IN PERSON: Candidates may pick up their Test Report Form at the IELTS Test Center Office (SF-102) 13 days after the test date between 9 am and noon.  Candidates must present their valid, unexpired passport in order to pick up their Test Report Form in person.  

Viewing your results online

Unofficial results can be previewed online 13 days after the test date.  Online preview of results is available for 28 days after the test date.  The online preview cannot be used as official confirmation of the IELTS Test Result.  When accessing your results online, enter your personal information EXACTLY as it appears on your passport.  CSU East Bay accepts no responsibility in the event that your test result fails to display online.  Preview your results online here: https://results.ielts.org

Test Report Forms for Candidates

It is IELTS policy that only one Test Report Form is issued directly to the candidate.  Therefore, it is very important that you input your correct and complete mailing address on your application.  It is recommended that you keep your Test Report Form in a secure and safe location. You should not send your copy of your Test Report Form to a Recognizing Organization as you will not be able to request another personal copy.

Replacement Test Report Forms will only be issued in the event of damage or loss. Requests for replacement Test Report Forms will honored only twice.  Please contact ielts@csueastbay.edu for instructions and fees for replacement Test Report Forms.

Sending Additional Test Report Forms to Recognizing Organizations

Only Recognizing Organization can receive additional Test Report Forms.  Recognizing Organizations include academic institutions, government agencies, professional bodies and/or employers.  Additional Test Report Forms cannot be sent to the candidate, other individuals and/or residential addresses.

You may request up to five Recognizing Organizations be sent your Test Report Form for no additional fee if your request is made no later than 30 days after the test date.  You may input the Recognizing Organizations when you apply, or you can request they be added to your application by emailing ielts@csueastbay.edu.  Recognizing Organizations listed on your application will be sent your results by regular United States Postal Service (USPS) on the 13th day after the test date. 

After 30 days, you may request that an additional Test Report Form be sent to a Recognizing Organization located within the United States for a fee of $35.  Sending results to Recognizing Organizations located outside of the United States may require additional shipping fees.  Contact ielts@csueastbay.edu for further instructions.  We are only able to send Additional Test Report Forms from tests taken at this test center.  If you want to send a TRF from a test taken at another test center, please contact them directly. 

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