Test takers who are not satisfied with their results may request to apply for a remarking of the test (called Enquiry on Results) at the center where they took the test. This application must be made within six (6) weeks of the test date.
The test taker can choose which sections to be re-marked (Listening, Reading, Writing and Speaking). There is a charge for this service of $150. If the score on any section that is re-marked is increased, the test taker will receive a full refund. If there is no change in test scores, no refund is received.
The Enquiry on Results will normally be available in 2 to 21 days from the date of submission, depending on several factors including the number of sections requested for remark. If you have not received a response after 28 days, please contact us.
Please contact firstname.lastname@example.org if you would like to apply for an Enquiry on Results.