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Facilities Management

Facilities Development and Operations

Facilities Management

We maintain, operate and enhance campus facilities, grounds and utility infrastructure.

Facilities Management

We are responsible for building maintenance, including plumbing, electrical, mechanical, painting, carpentry, locks and signage for over forty buildings on two campuses in Hayward and Concord.

To request a service please use our online service request form. If there is a health or safety issue that requires immediate attention, please call 510.885.4444.

Each service area listed below is responsible for the installation, repair, alteration and maintenance of the following:

Auto Shop

  • Vehicle inspections
  • Minor repairs
  • Fuel
  • Electrical vehicles

Building Engineering

  • Heating
  • Air conditioning
  • Refrigeration
  • Building management
  • Hot and cold calls


  • Roofs
  • Flooring
  • Fencing
  • Fixtures
  • Leaks


  • Electrical outlets
  • Lighting
  • Parking lot lights
  • Power outages


  • Re-keying
  • Computerized locks
  • Card readers (BayCard)
  • Cabinet keys
  • Safes


  • Potable water
  • Unclog drains
  • Sewers and storm drains
  • Fountains
  • Pools
  • Water heaters
  • Restroom fixure repairs


  • Graffiti removal
  • Repainting
  • Touch-ups


  • Fabrication
  • Plaques
  • Repairs
  • Cleaning


Dedicated to keeping out campus clean, our custodial team covers the entire campus inside and out. If you have janitorial needs, please complete a service request.

Our staff of custodian clean the campus buildings on a regular schedule. Areas are cleaned in the following priority:

  1. Restrooms
  2. Classrooms
  3. Public Areas
  4. Offices

View detailed Cleaning Frequency Expectations

For urgent requests that affect safety (i.e. spills, broken glass etc.) please call 510-885-4444.

Floor cleaning and carpet shampooing is completed during the evening hours.


Pest Control

The university contracts with an outside vendor for all pest control services. Facilities Management responds with ant bait stations and mouse traps until our vendor is available. For pest problems, please complete a Service Request or call (510) 885 - 4444.


Preventing Infestations


Campus Buildings

  • Avoid leaving food in your office trash bins overnight. (Instead place in a restroom or community kitchen trash bin.)
  • Place stored food in sealed containers.
  • Keep your area tidy.

Pioneer Heights

  • Don't leave dirty dishes in the kitchen sinks overnight.
  • Keep your room tidy and empty the trash frequently.
  • Don't prop doors open for long periods of time.

The grounds department is responsible for the maintenance and upkeep of both the Hayward and Concord campuses. We are actively involved with landscape improvements, renovations and new installations. The Hayward campus has 180 acres of developed landscape (364 total acres). The Concord campus has 70 acres of developed landscape (384 total acres).


  • Lawn mowing and edging
  • Upkeep of all sport fields (both natural grass and artificial turf)
  • Planting of new and replacement trees, annual color and other plant materials
  • Irrigation installation, maintenance and renovation (See a broken sprinkler? Call ex. 5-4444)
  • Pathway sweeping and blowing

Hayward Campus Landscape Photos

The logistics department coordinates departmental and individual office moves.


Preparing for a Move

  1. Submit a Moving Request

    Complete an online Service Request 30 days in advance of your intended move date. When completing the request:

    • Note if there are book cases, keyboard trays or other attached items, so that the carpenters can prepare those items for your move.
    • Include how you'd like your furinture placed in your new space. (Example: Place desk nest to window. Book case along the right wall.)

    Once a move is scheduled you will be notified by email.

  2. Computers and Phones

Complete an ITS Service Desk Ticket online to have your computer and phone disconnected and reconnected on your move day.


Day Before: Packing Up

Box all items including:

  • Binders
  • Books
  • Personal desk items
  • All miscellaneous items

Label all items with your name and new location. (If you don't label your items, we don't know if you want them moved.)

Day Of: Moving

Please have everything ready and labeled on the schedule date. Your presence is not required for the move. For your own safety, please do not help move heavy items.


CSUEB has partnered with Youth Enrichment Services at the Hayward Adult School to provide youth in the Eden and Eden Unincorporated areas with meaningful work experience. This partnership provides students with the unique experience of working alongside the Facilities Development and Operations department in hopes of gaining important skills for future employment.

Youth Enrichment Services provides education and employment services to program eligible youth ages 16-24. Through YES, youth gain the following services and opportunities:

  • Tutoriing, study skills training and instruction
  • Alternative secondary school services
  • Paid and unpaid work experience
  • Occupational skills training
  • Education
  • Leadership development opportunities
  • Support services
  • Adult mentoring
  • Follow-up services for 12 months
  • Comprehensive guidance and counseling
  • Financial literacy education
  • Entrepreneurial skills training
  • Labor market and employment information
  • Post-secondary education training

For additional information, please contact: David Miller at 510.885.4771