A transcript is the official record of your academic achievement at Cal State East Bay. You may order copies of transcripts to send to yourself or other educational institutions.

Order Official Transcripts Online

Official transcripts of your University record may be requested by placing an order with the Office of the Registrar. The fee for the first official transcript is $4.00. The fee for additional official transcripts prepared at the same time is $2.00 each for up to ten transcripts. A service charges is also assessed on all online orders. 

Online Orders

There are two ways to order an official transcript online.  You may request transcripts to be mailed to anyone or anywhere or sent electronically via our NEW PDF method. The PDF transcripts are sent electronically to an institution, third party or yourself. Processing time for a PDF transcript is almost immediate once it's processed by the system and queued to our staff. These orders are checked multiple times during the normal business day and released immediately. Please note: This option is mostly available to students with start attendance after 2002.

1. Log in to MyCSUEB using your Net ID and password, and select “Order a Transcript” which will direct you to a third party service, Credentials, Inc. The status of online transcript orders can be checked in your MyCSUEB student account.

2. If you do not have access to MyCSUEB, you may order directly from Credentials, Inc. Log in directly to Credentials, Inc. to place a transcript order or to check the status of your order. Orders placed directly with Credentials, Inc. require a written signature authorization by fax or mail. A NetID is not required to place this order.

In Person or by Mail

Bring a completed Transcript Request Form to the Enrollment Information Center in the Student Services and Administration Building (SA) on the Hayward Campus or the Academic Service Center in the Academic Services Building on the Concord Campus. Or mail your request to:

California State University East Bay
Office of Records
25800 Carlos Bee Blvd,
Hayward CA 94542

Obtaining Unofficial Transcripts

If you have a NetID and password, students who have attended after Fall 2001 can view and print an unofficial transcript any time through MyCSUEB. Students who attended prior to Fall 2001 will not be able to view their transcript online, but may order a transcript online at Credentials, Inc.

Transcripts That May Not Be Released

Students with financial holds are not permitted to receive or order transcripts. To find out how remove a hold, see more information under Holds.

Contact Information:

Transcript Desk Phone: (510) 885-3814

Notarization of Documents


Follow these steps to have a diploma notarized for the purpose of foreign embassy and consulates:

1.     Submit a Diploma Reorder request. This can be done online in MyCSUEB or by completing a Diploma Reorder Form. If submitting a paper form, please note on the form "Hold for Notary."

2.     Contact the Registrar's Office immediately at to notify us that the diploma has been re-ordered and needs notarization. 


Follow these steps to have a transcript notarized for the purpose of foreign embassy and consulates:

1.     Order your official CSUEB transcript. Information on how to order via MyCSUEB, or to submit a paper form, may be found on the Office of the Registrar web site.

2.     After the transcript has been ordered, alert the CSU East Bay Transcript Unit to hold the transcript so that it can be notarized. The Transcript Unit can be reached at 510-885-3814.

When your documents are ready for notarization, you will be notified and provided with the contact information for a notary who will provide service at CSUEB. You are responsible for scheduling the notarization and payment with the notary.

After the documents are notarized, the documents can be mailed to you or picked up in person. If you are designating a person to pick up the documents on your behalf, please provide a signed release form with a copy of your Bay Card.

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