Faculty Support and Services

Supporting faculty teaching CSUEB courses (face-to-face, hybrid, and online)

Online Campus offers a range of support, services, and resources to help faculty teach CSUEB courses (face-to-face, hybrid, and online).

Browse faculty workshops →

Canvas, accessibility, AI, course design, and Quality Matters certification - the full calendar.

For Canvas or learning management system related support, please contact us using the options below.

How to get help

• Email for Canvas support: canvas@csueastbay.edu
• Online Campus phone: 510-885-2700
• Canvas 24/7 technical support: 1-866-325-0853 or 24/7 Canvas live chat
• Email for general questions: online@csueastbay.edu

What would you like to do?

Choose an option to go directly to the right resource:

I need Canvas support, resources, or tutorials

Find Canvas documentation, Screensteps tutorials, instructor and student guides, and browser checks.

Find Canvas Login Page

I want to meet accessibility and Title II requirements

Learn about ADA Title II, WCAG 2.1 AA, course accessibility expectations, and support for remediation.

I have questions about AI in teaching and learning

Explore AI tools, CSU systemwide resources, suggested syllabus policies, and strategies for AI aware teaching.

I want to design or redesign my Canvas course

Get guidance on course design, student engagement and assessment using the nationally recognized Quality Matters Rubric.

I need help with external tools and applications

See the list of tools that integrate with Canvas and find guides for common learning technologies.

Key focus areas for Canvas-based teaching at CSUEB

Online Campus partners with departments and campus units to support high quality, accessible, and engaging CSUEB courses (face-to-face, hybrid, and online). Use the links below to dive deeper into specific focus areas.

Our eLearning ecosystem

Online Campus supports a modern eLearning ecosystem centered on Canvas and integrated tools. The ecosystem connects:

• Instructional designers and eLearning specialists
• Faculty and academic departments
• Advisors, peer and professional tutors, and student support services
• Digital tools and technologies for teaching and learning

Together, these partners support engaging and accessible learning experiences, with Canvas as the core learning management system.

Office of the Online Campus

General inquiry

LI 2800
25800 Carlos Bee Boulevard
Hayward, CA 94542

Email: online@csueastbay.edu

Key contacts

Sr. eLearning Specialist

Cheryl Saelee
Phone: (510) 885-4878
Email: cheryl.saelee@csueastbay.edu

eLearning Specialists

Serena Kohgadai
Phone: (510) 885-2562
Email: serena.kohgadai@csueastbay.edu

Shara Cheng
Phone: (510) 885-4237
Email: shara.cheng@csueastbay.edu

Learning System Administrators

Dan LeGate, Learning System Administrator, Programmer, Analyst

Phone: (510) 885-4826
Email: Dan.LeGate@csueastbay.edu

Manpreet Chatha, LMS Admin and User Consultant
Phone: (510) 885-3717
Email: manpreet.chatha@csueastbay.edu

Zach Oshri, LMS User Consultant and ATI Coordinator
Phone: (510) 885-3884
Email: zach.oshri@csueastbay.edu

Administrative Assistant

Julie De Lima
Phone: (510) 885-3882
Email: julie.delima@csueastbay.edu