Welcome from the Chief Information Officer
We who work in Information Technology Services take great pride in delivering reliable, high quality technology services to faculty, staff and students. Our goal is to efficiently provide the services you need, where and when you need them. To achieve this, we work with community members like you to find the best technology to meet your needs and to educate and train you on how to use it effectively and safely.
I invite you to browse our website to learn more about us and the services we provide. If you have any questions or comments, please feel free to email me at firstname.lastname@example.org
Interim Chief Information Officer
Information Technology Services
CSUEB Technology News
Phase I of Campus-Wide VoIP (Voice over Internet Protocol) Phone System Update Going Well
Over the summer ITS began an exciting new project to upgrade the campus phone infrastructure. The new system runs over the campus data network (VoIP) rather than using traditional phone lines, allowing for additional functionality (for example, being able to check voicemail from anywhere through your email). As an added bonus, the new system will cost the university less to run and maintain, as well.
Phase I involves a test roll-out to 150 users across campus - if you're participating in Phase I, you have already received a notification. We are in the process of testing the newly installed equipment before rolling out additional new phones to participants. We expect to complete this first phase by the end of 2016.
Phase II begins right after the holidays with a multi-step building-by-building roll-out across the entire campus. As the date draws nearer, a detailed schedule will be available online for the exact day that your building will transition to the new phone system. You will receive an e-mail in advance, as well.
For additional information about the project including the schedule, FAQs, and contacts, please see the project homepage at http://www.csueastbay.edu/