Academic Support

Cal State East Bay is with you all the way with a full range of study and support programs to help you successfully complete your coursework. Tutoring services in math and writing, accelerated programs for working adults, and special programs for low-income, first-generation, and former foster youth are among the many ways we support students earning their degrees.

Support Programs

A variety of support programs is available to eligible students including Accessibility Services, Project IMPACT, the Educational Opportunity Program (EOP), the EXCEL Program, the McNair Scholars Program, the Program for Accelerated College Education, and the Renaissance Scholars Program.

Accessibility Services

Students with disabilities may receive accommodations by registering with the Office of Accessibility Services. Students with temporary or permanent documented disabilities are provided classroom accommodations, standardized test accommodations and other assistance. To apply for accommodations, complete the Accommodations Request Form each quarter after you register, with a printout of your class schedule attached. Forms are available at Accessibility Services. E-mail us for more information at

Accessibility Services at Hayward (510) 885-3868 (tel/TTY), (510) 885-4775 (fax)
Accessibility Services at Concord (925) 602-6716 (tel/TTY), (925) 602-6750 (fax)

Accessible Technology

Students who need assistance with disability accommodations can find accessible technology at the Library. Assistive technology computer lab and training are also available through Project IMPACT.

Testing Accommodations for Disabled Students

To receive accommodations for standardized tests such as the English Placement Test (EPT) and the Entry Level Math test (ELM), register with the Testing Office at Library Complex Room 3165A on the Hayward Campus. Call (510) 885-3661 or visit the Testing Office Web site.

Project IMPACT

Project IMPACT offers support services, assistive technology and training, financial aid and scholarship information, and wellness counseling to qualifying students with disabilities. SDRC registered students may contact their SDRC counselor for a referral to this program. Project IMPACT also administers the WorkAbility-IV Program on the Hayward Campus in collaboration with the Academic Advising and Career Education (AACE) and the California Department of Rehabilitation.

Find more information at the Project IMPACT Web site, or call (510) 885-3868 at Hayward, or (925) 602-6716 at Concord. Or e-mail us at

Educational Opportunity Program (EOP)

The Educational Opportunity Program (EOP) provides advising for California students with economically and educationally disadvantaged backgrounds. To access this program, students should apply when they apply to the University. EOP serves qualifying students who have a history of low income, need academic support services, and demonstrate the potential to succeed at Cal State East Bay. For EOP advising call (510) 885-3751. For more information see the EOP website.

EXCEL Program

The EXCEL Program offers eligible students comprehensive advising services and information for students who are first-generation college and qualified low-income students, who are registered with the SDRC. Learn more at the EXCEL Program website or call (510) 885-3722. The EXCEL Office is open 8:00 a.m. – 5:00 p.m. Monday – Friday, and is located in the Library Complex Room 2450 on the Hayward Campus.

The PACE Program for Working Adults

The Program for Accelerated College Education or PACE Program offers a fast track for upper-division students to complete their bachelor’s degree while working. PACE is designed to help you balance the demands of a full time job and family. Majors are offered in Human Development or Liberal Studies with classes offered one or two nights each week, on Saturdays, or via the Internet. For application process and more information, see the PACE Program website or request a PACE brochure and application by contacting us at:

Visit PACE on the Hayward Campus in the Student Services and Administration (SA) Building, Room 2300, second floor or call (510) 885-7223.

Renaissance Scholars for Foster Youth

The Renaissance Scholars for Foster Youth Program supports college access for students who were former foster youth. Program support services include:

  • Year-round on-campus housing
  • Priority registration
  • Tutoring and mentoring
  • Scholarships and emergency financial assistance
  • Academic, career, and financial aid advising
  • Psychological counseling
  • Career development and internship opportunities
  • Workshops, social activities and field trips

Renaissance Scholars Program is located at Student Academic Services, Library Complex Room 2500 on the Hayward Campus. For program requirements, application and more information see the Renaissance Scholars Web site or e-mail:
Phone: (510) 885-3747
Fax: (510)-885-3017

Learning Commons Computer Support

The Learning Commons offers computers, printers and technology support services from the Library, located in the Lower Mall of the Cal State East Bay, Hayward Campus. This facility is available to registered students and alumni. It is self-service, so you can walk up to any of the computers and sign in with your NetID and password. To find more information about computer lab reservations, wireless access, and other technology issues, visit the Library Web site Technology page.

Tutoring Services at the SCAA

Tutoring services are free and available to all students at the Hayward Campus at the Student Center for Academic Achievement (SCAA). A staff of more than 30 peer tutors connects with you on your level. Success workshops include writing test (WST)preparation, grammar review, graduate writing concerns, academic writing documentation, and academic success strategies. Appointments are available one per week per subject in math or writing. Drop-in hours are also available. Stop by the SCAA on the second floor in the Library on the Hayward Campus or call (510) 885-3674. For more information and workshop schedule, visit the SCAA website.

Online Tutoring Also Offered

The Student Center for Academic Achievement (SCAA) has joined the Western eTutoring consortium and now provides online tutoring for subjects the SCAA doesn’t currently offer. Among the subjects available are Biology, Physiology and Anatomy, Physics, Chemistry, Accounting, as well as Math, Writing, and Statistics. Tutors are available at a variety of times, including weekends. The services are free to all enrolled Cal State East Bay students and can be accessed at:  

For additional information, students may contact the SCAA at (510) 885-3674.

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