Student Online Learning Support and Services
In person: Library Learning Commons
Phone: 1-510-885-4152
Email: stsc@csueastbay.edu
Blackboard 24/7 Support Hotline: 1-855-414-9911
Canvas 24/7 Support Hotline: 1-866-325-0853
Access your accounts
- NetID Password Reset
- Two-Factor Authentication (DUO) FAQ
- Click here for Browser Checker to check the compatibility of your browser.
BlackBoard
- Blackboard Login Page
- Blackboard Status, Update, and Upgrade information
- Blackboard 24/7 Technical Support Portal
- Blackboard Learn Videos for Students
Canvas
- Canvas Login Page
- Canvas browser info
- Canvas Support Hotline: 866-325-0853
- Canvas Student Guides
Other Services
- Library Learning Commons
- Software Deals for Students
- LinkedIn Learning - 13,000+ digital courses available (such as MS Office, Google Suite). Activate your license today.
Acceptable Computing Use Policy
Please be aware that, like other computing resources on campus, all Canvas and Blackboard communications are subject to the campus Acceptable Computing Use Policy. Click the link to read the policy.
- Academic Advising and Career Education
- Academic Policies
- Find an Online Course
- How to Graduate in 4 Years
- University Libraries provides 24/7 support for all your academic research needs.
- Online Readiness Self-Assessment
- Online Student Readiness Tutorials
- Online Writing Lab
Online Tutoring Services
- 24x7 Professional Tutoring Services
- Log into Blackboard, select Tools from the menu, then click on NetTutor icon
- Login to Canvas, select NetTutor on the left hand menu
- Online Peer Tutoring - SCAA (Student Center for Academic Achievement)
- Important Dates
- Campus Policies
- Register for Classes
- University Catalog
- End of Course Survey: Student Survey of Learning Experience
- Financial Aid
- To access student services offered at Cal State East Bay, visit MyCompass, your one-stop-shop for information on advising, tutoring, financial aid, and more.
- Assistive Technology Services
- Accessibility Services
- Student Health and Counseling provides individual and small-group appointments as well as other wellness related services.
- Student Wellbeing - YOU@East Bay Find tips and tools for everything from your mental and physical health, to friendships and finding balance.
- Student Equity and Success Programs connects you with campus programs that focus on equity and success. These programs provide services and activities that support low-income, first-generation, historically underrepresented and underserved students.
- Student Life and Leadership connects you to student government, student organizations, and additional campus resources to support you in your journey at Cal State East Bay.
- Pioneers for H.O.P.E. assists students who are experiencing food insecurity, homelessness, or other crisis situations.
- DISC stands for Diversity and Inclusion Student Center. Visit the DISC website for more information on their mission, services, and events.
- Bay Advisor is the online advising portal that undergraduate students use to find their advisor and make advising appointments. Graduate students should contact their major department directly for advising.
- The Office of Financial Aid provides information and support for students who are seeking financial aid and/or who have received financial aid awards.
Technology Tools
Adobe Creative Cloud Accessibility Statement
Adobe Creative Cloud Privacy Policy
Blackboard Accessibility Statement
Bookshelf by Vitalsource Accessibility Statement
Bookshelf by Vitalsource Privacy Policy
Cambridge University Press Online Accessibility Policy
Cambridge University Press Online Privacy Policy
CafeScribe Accessibility Statement
Cengage Accessibility Statement
CourseArc Accessibility Statement
Course Evaluations by Scantron Privacy Policy
CourseTune Accessibility Statement
EdPuzzle Accessibility Statement
Google Tools Accessibility Page
GoReact Accessibility and Privacy Statement
iClicker by MacMillan Accessibility Statement
iClicker by MacMillan Privacy Policy
Kahoot! Inclusion and Accessibility Policy
Labster Accessibility Statement
Leganto Accessibility Statement
LinkedIn Learning Accessibility Statement
LinkedIn Learning Privacy Statement
McGraw Hill Accessibility Statement
NetTutor Accessibility Statement
Panopto Accessibility Statement
Pearson Accessibility Statement
Portfolium Accessibility Statement
Respondus LockDown Browser & Respondus Monitor Accessibility
SoftChalk Accessibility Statement
Vista Higher Learning Accessibility Statement
Vista Higher Learning Privacy Policy
VoiceThread Accessibility Statement
W.W. Norton Accessibility Option
Youtube Accessibility Statement
Vital Source Accessibility and Privacy Policies
Copyright and Intellectual Property
Copyright and Intellectual Property – Overview
The CSUEB campus observes copyright laws and guidelines.
This is a link to a PDF file of CSUEB's Intellectual Property Policy
Intellectual Property and Fair Use
CSU Intellectual Property, Fair Use, and the Unbundling of Ownership Rights
Understanding what intellectual property and fair use mean is important, as these issues are related to copyright law and to your own work.
Acceptable Computer Use
Acceptable Computing Use Policy
Please be aware that, like other computing resources on campus, all Blackboard and Canvas communications are subject to the campus Acceptable Computing Use Policy.