Student Online Learning Support and Services
Blackboard Technical Support
- NetID Password Reset
- Click here for Browser Checker to check the compatibility of your browser.
- Blackboard https://bb.csueastbay.edu
- Blackboard Status, Update, and Upgrade information
- Blackboard 24/7 Technical Support Portal
Regular business hours: Click here for current hours
In person: Library Learning Commons
Phone: 1-510-885-4152
Email: stsc@csueastbay.edu
Overflow calls, After-hours, weekend, and holiday
Phone: 1-855-414-9911
Live Online Help: Live Chat
Blackboard Video Tutorial
- For video tutorials, try Blackboard Learn Videos for Students.
Ready to be an Online Student?
Online Tutoring
- 24x7 Professional Tutoring Services (Log into Blackboard, Tools, then click on NetTutor icon).
- Online Tutoring - SCAA (Student Center for Academic Achievement)
Is Taking an Online Class Good Fit for you?
Other Academic Resources & Support
- Academic Advising and Career Education
- Academic Calendar
- Campus Policies
- Find an Online Course
- How to Graduate in 4 Years
- Register for Classes
- University Catalog
- University Libraries (online databases, contacting a librarian, using reserves online, borrowing computers)
- Student Survey of Learning Experience
Software and How-tos
- Here is the link to obtain access to MS Office 365
- Other Software Deals for Students
- LinkedIn Learning - 13,000+ digital courses available (such as MS Office, Google Suite). Activate your license today.