Application Assistance

Group photo of a graduating student

Feeling a bit stuck on your application or have some general questions about the process? Don't worry, we've got you covered! Here's how you can get the assistance you need:

  1. Chat with us: Instantly connect with an expert by clicking the red "Chat with an Expert" tab at the bottom of your screen.
  2. After hours? Leave us a question: If it's after hours, no problem! Click the red "Contact Us" tab at the bottom of your screen to leave a message.
  3. Call us at 510-885-2556.
  4. Schedule a Zoom meeting: Want more personalized assistance? Send an email to visit@csueastbay.edu to set up a 30-minute Zoom application assistance meeting.
  5. Visit us: Prefer face-to-face help? Drop by during business hours and utilize our application assistance station.  We are located in the lobby of the Student Administration building.  
Please note: The application process may take up to 90 minutes to complete. We encourage you to do as much as you can on your own, and we'll be here to troubleshoot any issues or questions you encounter along the way. Your success is our priority!