The following prohibitions and considerations regarding telephone use are excerpted from the State Telecommunications Management Manual and represent official statewide and campus policy.
Personal long distance calls will not be made from State telephones unless arrangements are made with the long distance operator to have the call billed to the caller's personal credit card number or placed as a "collect" call. (For procedure see section "Telephone Instructions".)
For purposes of this section "long distance" - in addition to its usual meaning - includes all calls involving one or more message units. All calls from this campus are billed by zones 1, 2 or 3 (message units), and the University is charged for each call.
California State University, East Bay has established the following procedures to be followed for on-campus payment for emergency calls made at state expense:
Be sure of the number before you dial
To call another campus office
The transfer of calls to other extensions on campus, consultation with another extension or outside person while excluding the original caller and three-way calling are possible from most extensions on campus. To determine the procedure, consult the guide for your specific telephone or call the Telecommunications Office at extension 57483.
SBC and long distance telephone companies charge for directory assistance calls. The charge for calls to 411 and area code + 555-1212 assistance will range from $.25 to $1.95, or more, depending on which carrier you have to go through. In order to keep telephone costs down, please use your directory whenever possible.
Please note that many organizations have toll-free 800 numbers. To determine whether a particular company or college has such a number, you may wish to call the toll-free information operator at (800) 555-1212. Use of toll-free numbers also helps in the effort to contain rising campus communications expenditures.