Building Maintenance and Operations Services

About Us

We are responsible for building maintenance, including plumbing, electrical, mechanical, painting, carpentry, locks and signage for over 40 buildings on two campuses in Hayward and Concord. 

To request a service, please use our online Service Request form. If there is a health or safety issue that requires immediate attention, please call 510.885.4444.

Each service area listed below is responsible for the installation, repair, alteration and maintenance of the following:

Services

  • Vehicle inspections
  • Minor repairs
  • Fuel
  • Electrical vehicles
  • Heating
  • Air conditioning
  • Refrigeration
  • Building management
  • Hot and cold calls
  • Roofs
  • Flooring
  • Fencing
  • Fixtures
  • Leaks
  • Electrical outlets
  • Lighting
  • Fire alarms
  • Parking lot lights
  • Power outages
  • Elevators
  • Re-keying
  • Computerized locks
  • Card readers (BayCard)
  • Cabinet keys
  • Safes
  • Potable water
  • Unclog drains
  • Clean sewers and storm drain systems
  • Fountains
  • Pools
  • Water heaters
  • Graffiti removal
  • Repainting
  • Touch-ups
  • Fabrication
  • Plaques
  • Repairs
  • Cleaning

Key Request FAQs

To request either a new or replacement key please complete the University Key/Access Credential Request Form.

  • Complete all fields and obtain all required signatures. If the form does not have all the information required, your request will be returned to you.
  • Students are required to pay a $20 refundable deposit per key. No deposits are required for access cards.
  • Submit the form to Facilities Management in person or via interoffice envelope.
All keys and access credentials are controlled.
Your new card will have the same ID and account number and will be the same as your old card except now it has an access credential. (Your money will still be there)
Yes, all requests whether they are for new keys, re-keying, additional keys etc...all requests need a completed and signed form.
Complete the Replacement/Missing Key(s)/Access Card portion of the University Key/Access Credential Request and all other required information plus the authorized signatures. Yes, you must get it signed again.
  • You always need to complete the upper portion and signatures sections.
  • Students need to complete the "Student" section.
  • If you've lost your keys, complete the "Replacement/Missing" portion.
By State law all University keys and access credentials are controlled, therefore, we need a form and authorized signatures.

Bay Card Access FAQs

When access is required for a room secured by proximity card (key card), security access credentials are required. Security access credentials must be granted by the Lockshop.  These credentials will be granted electronically on a special Bay Card, called a Proximity Bay Card.

  • Request Access Credentials for the room you require access to by filling out a Key/Access Credentials Request Form
  • Submit the form to Facilities Management in person or by interoffice mail.
  • ALL FORMS ARE TO BE SUBMITTED WITH APPROPRIATE SIGNATURES. Currently, the form cannot be submitted electronically.
  • A new Proximity Bay Card may be issued by the Lockshop if you do not already have one. You will be contacted when the card is available for pickup.

Credentials may be granted within 2 to 3 business days after the submission of a complete and approved request form to Facilities Management.

All Prox Bay Cards will have a numeric code along the back-right corner above the magnetic strip.  If this code is not present access credentials cannot be assigned to your Bay Card.  If the back of your Bay Card is similar to the photo below you do not have a Prox Bay Card.

Back of Bay Card

No charge will be assessed for faculty and staff.
Only if you require access to a room that is electronically secured and accessed by a Proximity Card Reader.

No new Bay Card will need to be issued; if this is a faculty teaching on a regular basis, their name will be sent to the Locksmith by University Scheduling so their Bay Card can be programmed appropriately to access the rooms they have access credentials for.  

If they require new or additional access credentials to access other rooms they will need to submit another request form.

In an emergency, (ie: class is waiting), the University Police Department (UPD) can open the door.  The issue must be reported to Facilities Management Locksmith shop as a technical matter immediately. This is reported by submitting an online service request.

Contact Us

David Hartley
  • Maintenance Manager
  • 25800 Carlos Bee Blvd
  • Hayward, CA 94542