Welcome

Login to the Housing Portal

Select the Appointments tab, then choose SELECT for your booking.

You will select the time best fit your availability.

Select YES to confirm.

You will see your appointment date and select SAVE & CONTINUE.

Congratulations you have successfully booked your appointment, please read the rest of the page for further information.

What Not to Bring:

• Candles/Incense
• Halogen Lamps
• Space heaters
• Nails/Screws
• 3D printers
• Pets(small fish in freshwater aquariums no more than 10 gallons are allowed)
• Swamp Coolers/Private Air Conditioners

Conversation Starter with Roommate

We are so excited to see you soon! Just a few weeks until move-in begins! As we move closer to August, we wanted to encourage you to reach out to your roommates to start building connections! Below are instructions and suggested prompts to begin the conversation. Focus this time and energy on connecting with each other and who is bringing which items for your space. There will be plenty of time once you arrive on campus to discuss expectations of living together and what feels best as you make this transition! Your RAs look forward to guiding you through that discussion.

Connecting with your Roommates!

See who your roommates are

Log in to your housing portal

Once you log in to the housing portal, click on "room" at the top. Then select the appropriate term. You will then see a list of other residents assigned to your suite.

Send a message

Via the Housing Portal

Once you see the list of people on the Housing Portal, click "send a message." This will allow you to connect with your roommates through the Portal's messaging feature. This is a great way to introduce yourself!

Exchange contact information

As you feel comfortable

If you feel comfortable, it might be a great idea to exchange phone numbers or create a GroupMe with your roommates. This can ease communication as you approach move-in!

Start to build connections

Learn how to get acquainted with your roommates and navigate shared living space

Some questions to help

• Why did they decide on East Bay as a campus?
• What are they most excited about?
• What classes are they in this semester/what is their major?
• What are some of their favorite interests or hobbies?
• What are your favorite shows or genres of music?

Have something to look forward to

Weeks of welcome info is coming soon

Get excited to explore the campus and all the great ways to connect with the campus during your first weeks! What are some things that you and your roommates are looking forward to?

To help with the flow of the move-in process, we designate your move in time according to the building that you will be moving into, in addition to the floor number.

To determine your building number, you will look at the first number of your room assignment. 

To determine your floor number for buildings 1-9, you will look at the second digit of your room assignment. 
To determine your floor number for building 10, you will look to the third digit of your room assignment.
To determine your floor number for UV (University Village), you will look to the first digit of your room assignment.

Triples Bed Labeling

• A/D - Loft Bed
• B/E - Top Bunk
• C/F - Bottom Bunk

For driving directions, click here.

Process

To ensure your successful transition to on-campus Housing, the Move-In process comprises a series of events: health and wellness screening, curbside check-in/key pick-up, completion of the Housing Condition Form, and Move-In festivities. As the appointments have been structured around intentional traffic management, we ask that you keep to your scheduled time.

Stop 1 - CSUEB Housing Move-In process is a drive-up process. Upon arrival at Move-In, you will drive up to the first stop to complete a health and wellness screening to determine if COVID testing will be required before you continue with the check-in process. The health and wellness screening consists of quick questions about potential exposure to COVID and/or COVID-related symptoms. A COVID pop-up testing hub will be available at Housing to support any testing.

Stop 2 - Proceed to the curbside pick-up area where you will be able to text in your name and Net ID to a designated number. Your Housing check-in items, including any new keys and instructions, will be brought to your car. Please note, that all residents must go through this stop even if you are a returning resident who may already have a previously issued BayCard. If you are not arriving by personal vehicle, we will have designated space for you to complete the move-in process.

Stop 3 - Move your car to any of the designated 30-minute Unloading Areas closest to your residential community. Moving rolling bins will be available throughout the unloading area for your convenience. Once your car is unloaded, please move your vehicle to a designated long-term parking area.

Stop 4 - Feel free to take time to settle into your space! As a reminder, all residents are required to complete their own inspection of the apartment/assigned bedroom and sign the Housing Condition Form. Failure to complete the Housing Condition Form will result in the licensee taking full ownership of the conditions as listed. Potential damage concerns need to be documented in the condition form, and maintenance issues can be reported to any Housing staff available in the lobby or quad of each building. For your personal documentation to complement the Housing Condition Form, we encourage you to take your own pictures and send a copy of the photos to your student Horizon email account to provide a timestamp of the status of the apartment upon your move-In day.

Preparation

To prepare for your move-in, please remember to pack a photo ID. If you are a returning on-campus housing resident, you will need to bring your Baycard to the Move-In process. Up to two guests will be permitted per resident to assist with the move-in process. We urge no guests under the age of 12.

Resources for You

Residents and their guest(s) will have the opportunity to borrow rolling bins for designated times to assist with moving personal items. Unloading permits will also be available for temporary parking by designated curbside closest to your community. Should you have questions or inquiries about other accommodations or seek accessibility needs, please contact the Housing office at housing@csueastbay.edu. Housing Resource Fair will also be located by the Pioneer Kitchen for additional resources that can assist with your time living on-campus.

Festivities

We invite both residents and their guests to enjoy a complimentary meal at the Pioneer Kitchen and Family Lounge on any of the Move-In dates. A Housing Vendor Fair will be available outside the Pioneer Kitchen with important resources to help you settle into your new home. Welcome Week activities for on-campus residents will also kick off Friday, August 12 with a series of programming hosted by the Residence Hall Association.

Is COVID Testing Required Upon Move-In?

As of August 1, 2022, under the guidance of the campus Environmental Health & Safety department, University Housing will be requiring all Housing Residents to complete on-campus PCR COVID testing before Wednesday, August 17. The updated required COVID testing requirements will assist with mitigating COVID cases and exposures. All required testing must be completed through CSUEB designated on-campus testing vendor during the dates of Thursday, August 11 - Tuesday, August 16.

Where is on-campus COVID Testing?

For your convenience, COVID Testing is available on-campus, located on the covered patio on the walkway between the RAW Center and South Science Building. Click Here to learn more. Limited testing is available at Housing Move-In on Thursday, August 11 - Saturday, August 13 from 9 AM - 5 PM. If you are not in need of testing the day you move in due to reported exposure, symptoms, etc, we encourage you to get tested on-campus starting Monday, August 15th to Tuesday, August 16th. If you identify no lines in the Housing COVID Test Hub, you are welcome to complete your testing requirements at that location.

Can I submit my own COVID at-home test results?

To meet Housing requirements, all residents are expected to complete on-campus COVID testing with an approved vendor. If you need accommodations, please contact housing@csuesatbay.edu.

What happens if my results come back positive?

The on-campus COVID contact tracing team and Housing COVID support team will contact residents who are COVID positive and possible known exposures. Support resources and next steps will be provided including a review of COVID self-isolation spaces.

Q: Are COVID vaccinations required?

A: The California State University system requires faculty, staff, and students who are accessing campus facilities at any university location to be vaccinated against COVID-19. All vaccination records must be entered into your MyCSUEB. Click Here to learn more about vaccine information. Further, the COVID Booster clinic is available on-campus to assist with students meeting requirements, and Housing will host a COVID Booster clinic on Tuesday, August 30.

Q: My COVID test results came back as COVID positive, what do I do?

A: Please contact housing@csueastbay.edu, and we will work with you on accommodation plans for your move-in appointment. If you tested COVID positive upon arrival on campus, the Housing Support Team will discuss with you the best options for where you can self-isolate, whether it be at home or on-campus.

Q: Will there be food or refreshments provided?

A: Residents and their guests are encouraged to visit the Pioneer Kitchen during their Move-In appointment to enjoy refreshments and/or lunch during the meal period. Residents can begin to use their meal plans starting August 11, and their guests can join them for a complimentary meal at Move-In.

Q: Do I have a choice of my bunk space?

A: Your bunk space is determined by the official letter assigned with your room assignment. Please review the “Understand Your Assignment” section to preview what is your space designation. If you believe you need accommodations for the bed you selected, please consult with Student Housing.

Q: I want to swap space after I move in, what do I do?

A: The room change process will reopen on August 22nd-28th. More details for room changes will be available closer to the date of the request. Residents are not permitted to coordinate their own room swap prior to the approval process due to safety and license agreement policies.

Q: Can I mail packages before my move-in date?

A: Residents may only mail to Pioneer Heights two weeks prior to move-in (August 1). Packages that arrive before August 1 will be returned to the sender. After confirmation from the mailroom to your horizon email of package arrival, packages may be picked up from the El Dorado Mailroom during operation hours.