Beginning in the 1990s, the California State University (CSU) began to recognize the value of service learning as a vehicle that would meet the state's changing educational needs while also imparting vital civic skills and knowledge. In 1997, infrastructure was established at all 23 campuses and the systemwide office, the Board of Trustees passed a landmark resolution calling for the creation of service opportunities for all students, and outside funding was secured (calstate.edu/cce).
History of Service Learning and Community Engagement at Cal State East Bay:
In 2001, service learning was institutionalized through the (now-defunct) Office of Instructional Services and the hiring of a Director of Service Learning. After being housed briefly in 2004 in Academic Programs and Graduate Studies, the Service Learning Program moved into Faculty Development, and since then Faculty Support Services. The mission of the Service Learning Program was to support faculty and community partners. In 2013, the Service Learning Program became the Center for Community Engagement, broadening the scope of work to include a variety of curricular and co-curricular efforts.
Community engagement at Cal State East Bay is largely de-centralized, meaning that a variety of programs and departments across the university coordinate their own community engagement efforts. The primary functions of the CCE are to:
- advise and consult on best practices
- develop and share resources
- help connect interested campus and community members
- support community-based learning courses through the CalStateS4 web application
- support scholarship, research, and grants related to community engagement
- develop and maintain community partnerships
- coordinate co-curricular programs and activities
Community Engagement within Majors - Students in a wide variety of undergraduate majors take community-engaged classes:
- Criminal Justice
- Environmental Science/Studies
- Ethnic Studies
- Health Sciences
- Human Development
- Honors Program
- Hospitality, Recreation, Tourism
- International Studies
- Liberal Studies
- Modern Languages
- Political Science
Vision: We work towards a collaborative and cohesive approach to community engagement that facilitates positive growth for the university and the East Bay region.
Mission: Together with our university and community partners, we work to co-create equitable and impactful community engagement experiences that:
- inspire students to persist with their education;
- empower students to participate actively within their communities;
- recognize and include the diversity and strengths of our communities;
- invigorate the academic life of the university
Strategic Pillars: We bring stakeholders together to cultivate relationship, understanding, and respect, while ensuring we:
- listen to stakeholders’ expectations, concerns, and needs;
- use this knowledge to create responsive systems and resources;
- reflect on challenges and successes to affect consistent and reliable infrastructure;
- share regularly what is happening with stakeholders and the Center so that we collaborate responsibly and transparently.
Support student learning and development through community engagement
- Develop and disseminate resources for students that support and explain expectations, systems, and learning related to both curricular and co-curricular community engagement
- Develop and implement multiple avenues for student community and civic engagement as a high impact practice
Support faculty teaching and scholarship through community engagement
- Create opportunities for faculty dialogue, scholarship, and leadership around community-engaged learning
- Develop and disseminate resources for faculty that support curriculum development, co-educational strategies, scholarship, and student learning
- Host workshops and individual consultations with faculty
Encourage a campus culture that values and is invested in community engagement
- Align CCE goals & efforts with Institutional Learning Outcomes, Strategic Commitments, and CSU initiatives
- Collaborate with other campus entities to strengthen breadth of community engagement
- Host celebration events and awards to recognize faculty achievements, student activities, and contributions of community partners
- Share community engagement impact and insights
Develop infrastructure that facilitates and strengthens community-engaged learning
- Utilize and stay current on technology to support the placement and partnership processes, and facilitate better data tracking and dissemination
- Develop tools for data collection and assessment
- Work with faculty, staff, students, and community partners on identifying roadblocks to implementing community-engaged learning experiences and partnerships
- Strategize for and implement realistic and achievable solutions to these roadblocks
- Encourage collaboration around assessment of student learning, community impact, the faculty experience, and university-community relationship
- Work to create shared understanding of terms, strategies for engagement and partnership building
Collaborate with community organizations to develop and sustain partnerships that reflect the needs of the region & the learning outcomes of the university
- Onboard and provide various resources for partner organizations that support and explain systems and co-educational roles related to both curricular and co-curricular community engagement.
- Collaborate with partner organizations to ensure flexible and varied models of community engagement in support of their mission, program goals, and to meet community needs.
- Create and support multiple opportunities for partner organizations to participate in and be part of the CSUEB campus community so that relationships are developed between community partners and students, faculty, and various program staff.
- Continuously communicate with partner organizations to ensure a consistent pipeline of opportunities, shared feedback and dialogue to strengthen collaboration, and opportunities for additional stakeholder engagement.
The Chancellor’s Office (CO) is in the process of aligning an understanding of community engagement across the system to strengthen data collection around community engaged courses. The CO uses community-engaged learning (CEL) as the umbrella term to identify a broad array of courses in which community engagement is embedded, with Service Learning referring to a distinct and robust pedagogy.
Starting in 2020-21 there will be two required course attributes in place: CSLI (service learning courses), and the new CCEL (curricular community-engaged learning courses). All CSU campuses will be undertaking an inventory of courses that contain some type of community engagement in order to apply the correct course attribute in the Course Management System. Attributes will be applied to courses based on faculty response to an online survey regarding course curriculum and how community partnerships are managed. Faculty response to the survey is a required and important part of this process.
Our campus currently applies the CSLI course attribute (created by the CO years ago) on a broad array of these types of learning experiences. The identification process for these courses has been largely informal on our campus (and many others throughout the CSU). The course survey will facilitate a more accurate process of course identification and tracking for data collection. Overall, this process will enable us to more accurately identify and support student learning experiences and faculty efforts around this work.
For updated information on the course identification process, please review material at the Community Engagement Course Attribute tab.
The process of identifying these types of courses has been a work in progress over many years, and continues as courses were transformed for semesters. Using catalog descriptions and in conversation with faculty/departments, the CCE has identified relevant courses. Some of these courses have also been developed from curriculum development grants through the CCE.
Any faculty member can choose to implement a community engagement project/assignment in a class. A course does not need to have been previously identified “service learning” or “community engaged” on the list of courses. The CCE supports all faculty who are interested in implementing a project – and any course can be loaded into the CalStateS4 system to assist faculty with student placements and community partnerships.
The Chancellor’s Office requires that community-engaged courses be flagged within course management systems. There are currently two attributes that function to identify these courses within the catalog for students (and for loading into CalStateS4) – CSLI (“Community Service Learning” – community engagements/service learning courses) and NTRN (Internships – as a follow up to EO 1064). Occasionally courses are flagged as both if a course is titled “internship” but has social impact related to the common good. (For updated information on the course identification process, please review material at the Community Engagement Courses tab.)
The CCE works with Academic Programs and Services and Enrollment Management Systems to have identified courses flagged within PeopleSoft. We identify courses that are “institutionalized” as community engaged (meaning every time the course is offered there is a community engaged learning component) and temporarily CEL (meaning that a faculty member has elected to implement a community engagement project for one term in a particular course).
Each term we use this list to report on community engagement data as required by the Chancellor’s Office and university administration. Courses/faculty using the CalStateS4 system do not need to report separately since the CCE manages S4 for the campus and can collect data directly through the web platform. Courses/faculty not using CalStateS4 need to report data separately to the CCE.
A note on course titles and terminology: Community engagement and service learning are terms used to describe the type of learning experience a student may have within a course. Courses titles may or may not explicitly reference these terms; however the learning experiences are directly related to outcomes associated with community engagement and service learning (for more information on this see Assessment/Rubrics).
- Community Engagement - An umbrella term, “the collaboration between institutions of higher education and communities for the mutually beneficial exchange and production of knowledge and resources in a context of partnership and reciprocity.”
- Community-Engaged Learning (CEL) - Broad term used to classify the variety of curricular community-based learning experiences and activities that students engage in that contribute to the public good, commonly through education, equity, health, sustainability, economic development. A course is considered ‘community-engaged’ based on implementation, not title or course label. Within CEL, practices vary widely in terms of depth, breadth and scope of student activities and partnerships. CEL courses may use such terms as fieldwork, applied, practicum, internship, service.
- Service Learning (SL) - A specific type of Community-Engaged Learning in which substantive community engagement and the related community partnerships are a critical component of course learning, with equal focus on community impact and student learning related to social justice or responsibility.
CCE Advisory Board
The purpose of the Center for Community Engagement Advisory Board is to provide input on Center for Community Engagement strategic planning and advocate for community engagement stakeholders: community partners, students, and faculty. Board members function as allies of the Center and our work within their respective roles across campus and within the community. The Board consists of representatives from both the campus and community within our stakeholder groups: community partners, faculty, and students, as well as key leaders from relevant university departments.
The Committee on Instruction & Curriculum (CIC) Subcommittee on Service Learning
The Service Learning Subcommittee of CIC reviews issues pertaining to community engagement and service learning across the curriculum and all aspects of community engagement as it pertains to University curriculum and instruction.
Emily Chow, Senior Coordinator- Partnerships and Operations
Mary D'Alleva, Director
Tania Martinez, College Corps Coordinator
Jazmine Trochez, Administrative Support Assistance
Zhengnan Zhang, Student Placement Systems Coordinator