Learning Technologies and Services Guide

The Learning Technologies and Services Guide is a reference for CSUEB faculty developing online and hybrid courses. It supports academic technologies, synchronous web conferencing, lecture capture, and more across all CSUEB academic programs.

Support contacts

Online Campus (regular hours)

For Canvas help, course design questions, and technology guidance.

Phone: 510-885-2700
Submit a ticket: sfbrn.service-now.com/esc

Canvas 24/7 support

For login issues, error messages, and technical support outside Online Campus business hours.

Phone: 1-866-325-0853
Live chat: Canvas live chat

Related resources

External LTI Tools →

Searchable list of approved third-party tools integrated with Canvas.

Instructional continuity →

Strategies for online or hybrid teaching during disruptions to normal campus operations.

Canvas support and tutorials →

Login help, ScreenSteps tutorials, Canvas Instructor Guides, and browser compatibility check.

Course design hub →

Course design consultations, workshops, and the QM certification path.

Some of the Learning Technologies and Services Guide is adapted from Cal Poly Pomona's work with permission.