What is Case Management?
Cal State East Bay's Case Manager coordinates support efforts for students facing emergencies, financial challenges, and other barriers to their success. Any student who is facing these challenges can be referred to the Case Manager regardless of their needs, and they will work with the student to address issues through resources and referrals.
What does the Case Manager do?
- Connect directly with students of concern
- Assess the student’s needs
- Develop a plan of action tailored to the student
- Arrange appropriate referrals and services
- Assist students in accessing services, both on and off-campus
- Collaborate with students to strengthen their support systems
- Advocate for students individually and systemically
- Encourage self-advocacy in students
- Follow up with students to help them stay on track toward success
If you are interested in making a referral to the Case Manager, visit I want to refer a student. You can also click "Submit a Care Report" below.
If you are a student, visit the I am a student seeking support page to learn more about meeting with the Case Manager.
The Case Manager is part of the Student Care Team.
