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Student Health & Counseling Services

Emergency Information 

In a medical or psychiatric emergency, please call 9-1-1, UPD at (510) 885-3791 or go to the nearest emergency room

Student Health & Counseling Services does not provide any after-hours medical or psychiatric services.  We have prepared this listing of after hours Mental Health Services, Emergency Rooms, and Urgent Care ClinicsThis list is not an endorsement of any health care facility.
If you have health insurance, please check with your insurer (there is usually a 1 800 referral number on the back of your insurance card) which clinics are approved by their plan.

Grief Support

In light of the recent loss of East Bay student Gabby Vigil, many in our community are grieving. Counseling is here for support.  Schedule an appointment by calling (510) 885-3735 or coming to Student Health and Counseling.  Click here for tips on Self-Care After A Loss.

Drop-in grief support is available in PE Study Hall, Room 202, and El Dorado Hall Community Room, Pioneer Heights. Stop by to reflect in a quiet space, contribute to community grief box, or take some resources. Rooms will be open ongoing, and counselors will be available to check in with groups or individuals:

  • In PE building: Thursday, 3-4pm; Friday, 11am-12pm
  • In El Dorado: Thursday, 3-4pm

Student Health & Counseling Services is a fully accredited outpatient clinic staffed by Board Certified Physicians, and licensed Nurse Practitioners, Nurses, and Counselors. Student Health & Counseling Services offers basic medical care for most illnesses and injuries and various elective services.

To provide the highest quality of care, Student Health and Counseling Services utilizes an integrated approach to your care. This means Student Health and Counseling Services staff (primary care physicians, psychiatrists, nurse practitioners, nurses, counselors, and Health Promotion staff) may consult with one another on an as needed basis to coordinate your care. The medical information exchanged may include, but is not limited to, diagnosis, medications, laboratory results and sharing of medical/mental health notes. In addition, counselors may discuss your case with one another or videotape sessions (with your permission) for supervision purposes.

To minimize the check-in time, fill out the Health History Form on MyPioneerHealth prior to your visit. FamilyPACT forms can be completed ahead of time. To make appointments on Concord campus, please call 510-885-3735.

Health Services Fee Adjustment

health fee button

In response to a growing demand for student health care needs, Student Health and Counseling Services (SHCS) is engaging students about a proposed health fee adjustment.  We invite you to learn about the proposed solutions, student health fee adjustment, and ways students can share their feedback.

Online Mental Health Screenings

Take a brief screening here.  Topics available include depression, anxiety, trauma, eating disorders, bipolar disorder, and substance use.  Screenings are brief and anonymous, and you will receive your results and recommendations immediately after taking it.

Resources for Faculty and Staff

CARE to report a student of concern to the campus CARE team

ATOD - Alcohol, Tobacco and Other Drug (ATOD) Advisory Council

RED Folder Guide and tips to help students in distress

Counseling Outreach and Consultation services

Student Health & Counseling Services is accredited by the Accreditation Association for Ambulatory Health Care Inc. (AAAHC)

Contact us

Student Health & Counseling
  • Hayward Campus
  • 25800 Carlos Bee Blvd., SHCS 1000
  • Hayward, CA 94542
  • M-W, F: 8:30 AM - 5:00 PM
  • Th: 10:00 AM - 5:00 PM

Contact Us

Student Health & Counseling
  • Concord Campus
  • 4700 Ygnacio Valley Blvd
  • AS 118
  • Concord, CA 94521
  • M & Th - 3:00 - 6:00 PM (Medical Services)
  • M - 9:00 AM – 6:00 PM (Counseling Services)