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- Student Health and Counseling Services
Meet the Staff
Wellness Services

Jennifer Luna, MPH, CHES
Director, Recreation, Student Wellbeing, & University UnionsCalifornia State University, East Bay - B.S. Health Science
San Jose State University - Master in Public Health
SHCS Staff Member since 2004

Janice Bulayo, MPH, CHES
Wellness Services CoordinatorCalifornia State University, East Bay - B.S. Health Science
San Jose State University - Master in Public Health
SHCS Staff Member since 2007

Jul Custodio, MPH
Health EducatorSan Francisco State University - B.S. Health Education
San Francisco State University - Master in Public Health
SHCS Staff Member since 2022

Sarah McKinney
Clinical Health EducatorSacramento State University - B.S. Family Studies
SHCS Staff Member since 2022

Ashley Hanson, MS
Health Education AssistantUniversity of California, Davis - Clinical Nutrition, DPD
Bastyr University - M.S. Nutrition for Wellness
SHCS Staff Member since 2022
Counseling Staff

Shauna Hong, LCSW
Director of Counseling Services
Licensed Clinical Social Worker, LCS24276
San Jose State University
SHCS Staff Member since 2009
Academic Training: San José State University, MSW, 2003
Areas of Special Interest: First Generation College Students, Identity Development (Ethnic, Sexual, Gender, Spiritual), Relationships, Couples, Social Justice
Languages spoken other than English: Spanish
Personal or Professional Quote: “The soul speaks its truth only under quiet, inviting, and trustworthy conditions. The soul is like a wild animal – tough, resilient, savvy, self-sufficient, and yet exceedingly shy.”
- Parker Palmer

Colleen Arnold, Ph.D, LMFT
Lead Counselor
Meet the Counselor - Colleen Arnold video
Licensed Marriage and Family Therapist, LMFT 36921
California School of Professional Psychology
SHCS Staff Member since 2016
Academic Training: San Jose State University, MS in Clinical Psychology, 1992; California School of Professional Psychology, Ph.D in Clinical Psychology, 2002
Areas of Special Interest: Positive Psychology, Acceptance and Commitment Therapy, Mindfulness, Crisis Intervention
Personal or Professional Quote: “The shoe that fits one person pinches another; there is no recipe for living that suits all cases.” - CG Jung

Kathryn Kirkpatrick, LCSW
Counselor Faculty
Meet the Counselor - Kathryn Kirkpatrick video
Licensed Clinical Social Worker, LCSW 60751 Columbia University
SHCS Staff Member since 2018
Academic Training: Columbia University School of Social Work, MSW, 2008
Areas of Special Interest: First Generation Students, Undocumented/"Dreamer" Students, Relationship Issues, Social Justice, Coping with trauma, Depression, Anxiety, Grief and Loss, and Women's Empowerment.
Languages spoken other than English: Spanish
Personal or Professional Quote: "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou
Please note that Kathryn will be on leave until Fall 2021.

Erin Harrell, Psy.D
Counselor Faculty
Meet the Counselor - Erin Harrell video
Licensed Clinical Psychologist, PSY #27303
SHCS staff member since 2021
Academic Training: California School of Professional Psychology at Alliant International University, Doctor of Psychology, 2013. University of California San Diego, Human Development and Critical Gender Studies, BA 2003.
Areas of Special Interest: LGBTQIA Community, Identity (Especially Gender and Sexuality), Social Justice, Life Transitions, Trauma, Anxiety, Depression, Grief and Loss, Relationships.
Personal/Professional Quote: “Sometimes the bravest and most important thing you can do is just show up.” - Brené Brown

Benedicta (Bunny) Ott, LMFT, APCC
Counselor Faculty
Meet the Counselor - Bunny Ott video
Licensed Marriage and Family Therapist, LMFT 116068
Associate Professional Clinical Counselor, APCC 3500
SHCS Staff Member since 2019
Academic Training: Regent College, MA in Theological Studies, 2002
Western Seminary, MA in Marriage and Family Therapy, 2016
Areas of Special Interest: PTSD, Trauma Relief utilizing EMDR, Family Relationships, Spiritual Integration, Anxiety, Depression, Self-esteem/ Identity Development and Stress Management
Personal or Professional Quote: “Listen to your life. See it for the fathomless mystery it is. In the boredom and pain of it, no less than in the excitement and gladness: touch, taste, smell your way to the holy and hidden heart of it, because in the last analysis all moments are key moments, and life itself is grace.” - Frederick Buechner
Rosa Mora, Ph.D.
Counselor Faculty
Meet the Counselor - Rosa Mora video
Licensed Clinical Psychologist, PSY #23233
SHCS staff member since 2021
Academic Training: University of Illinois-Chicago BA in Clinical Psychology, 2000
Illinois Institute of Technology, MS in Rehabilitation Counseling, 2002
California School of Professional Psychology at Alliant International University, PhD in Clinical Psychology, 2007.
Areas of Special Interest: Crisis Intervention, First Generation Students, Undocumented/"Dreamer" Students, Trauma, Depression, Anxiety, Grief and Loss, Anger management and Substance Issues.
Languages spoken other than English: Spanish
Personal or Professional Quote: “To make a dream come true, the first requirement is a great capacity to dream. The second; is persistence.” - Cesar Chavez

Adrian Eraslan, LMFT, APCC

Sophie De Pillis, LMFT
Counselor Faculty
Meet the Counselor - Sophie De Pillis video
Licensed Marriage and Family Therapist, LMFT122245
SHCS Staff Member Since 2021
Academic Training: The Wright Institute, M.A. in Counseling Psychology, 2018
Areas of Special Interest: Trauma, anxiety, depression, relationships, identity development, substance use, body image, stress management
Personal or Professional Quote: “Not everything that is faced can be changed, but nothing can be changed until it is faced.” - James Baldwin

Michele Adkins, AMFT
Associate Counselor
Meet the Counselor - Michele Adkins video
Associate Marriage and Family Therapist, AMFT #115769
SHCS Staff Member since 2021
Academic Training: Santa Clara University, MA in Counseling Psychology, emphasis in Corrections, 2019. California State University, San Bernardino, BA in Criminal Justice, 2006.
Areas of Special Interest: Foster Youth/Former Foster Youth, Reentry/Probation, PTSD, Trauma, Trauma Informed Systems, Self-Care, Skill Development, Stress Management, Self-Esteem/Self-Concept, Mindfulness.
Personal or Professional Quote: "I have no special talents. I am only passionately curious." - Albert Einstein

Laura Rea, AMFT
Associate Counselor
Meet the Counselor - Laura Rea video
Associate Marriage and Family Therapist, AMFT #123489
SHCS Staff Member since 2021
Academic Training: California Polytechnic State University, San Luis Obispo, MS in Psychology, 2020. California Polytechnic State University, San Luis Obispo, BS in Psychology, 2018.
Areas of Special Interest: Mindfulness, Relationships, Self-Esteem, Identity Development, Crisis Intervention, Stress Management, Anxiety and Depression
Personal or Professional Quote: "The good life is a process, not a state of being. It is a direction, not a destination." - Carl Rogers

Chanda Watson, ACSW

Dahlia Case, AMFT
Associate Counselor
Meet the Counselor - Dahlia Case video
Associate Marriage and Family Therapist, AMFT #96795
SHCS Staff Member since 2022
Academic Training: Georgetown University, Bachelor of Arts in Psychology and English, 2010. The Wright Institute, Masters in Counseling Psychology, 2016
Areas of Special Interest: Faith/Spirituality, Self-esteem, Identity Development, Trauma (PTSD and Generational Trauma), Depression, Anxiety, Suicidal Ideation, Negative/Positive Self-Talk, Rejection/Abandonment, Couples and other Relationship Dynamics, Communication, Forgiveness, Parenting, Issues Pertaining to the Black Experience, Healthy Boundaries
Personal or Professional Quote: “It always seems impossible until it’s done.” – Nelson Mandela

Andres Gonzalez, AMFT
Associate Counselor
Meet the Counselor - Andy Gonzalez video
Associate Marriage and Family Therapist, AMFT #134229
SHCS staff member since 2022
Academic Training: Santa Clara University, MA in Counseling Psychology (LGBTQ+ emphasis), 2022
Ithaca College, BAs in Psychology & Theatre Studies, 2016
Areas of Special Interest: Life stress and transitions, personal growth, increasing self-awareness, emotional regulation, relationship issues, authenticity/identity development, spirituality, grief & loss, depression, anxiety, shame, sex/intimacy, LGBTQ+ community
Languages spoken other than English: Spanish
Personal or Professional Quote: “Nothing ever happened in the past that can prevent you from being present now; and if the past cannot prevent you from being present now, what power does it have?” – Eckhart Tolle

Simon Bin
Case Manager
SHCS Staff Member since 2022
Administrative Staff

Irene Bangi
Administrative and Fiscal CoordinatorStudent Health & Counseling Services

Cathleen Coulman, M.D.
Quality Consultant
Flora Salas
Administrative AssistantClinical Records Staff

Teresa Maglalang
Clinical Assistant
SHCS Staff Member since 2005

Angela de Lara
Clinical Assistant
SHCS Staff Member since 2022