If you have a question regarding your fees or how to pay your fees, contact Student Financial Services at (510) 885-3767. You may also speak to a Student Financial Services Representative at rhe Cashier's Office located on the 1st floor in the SA building on the Hayward Campus or at the Academic Services Center on the Concord Campus.
If you have registered for a class and do not plan to attend , it is your responsiblity to drop the course by the last day of the Drop period. Do not assume that by not attending the first class meeting your will automatically be disenrolled. Students who wish to withdraw from a course should review the Fee Refund policy for their specific term if they wish to receive a refund.
For specific drop date deadlines and specific information on refunds, please visit the specific terms refund page. To request a refund, please click HERE. Your refund, if appoved will be applied to the original form of payment. A $10 refund processing fee will be subtracted from your refund. Refund to a credit card may not appear on your statement for one or two billing cycles.
Approval for benefits under the Cal Vet Fee Waiver Program shall be granted on an Academic Year (AY) basis. There shall be no partial year grants of benefits. Applicants must re-apply each year to maintain entitement. Approvals may be granted only for the current AY, or the immediate upcoming AY.
A returned check penatly fee of $25.00 will be charged to a student's account for any check dishonored by the drawee bank. The returned check and penatly fee must be paid by cash, credit card, or money order. If a student or anyone paying on the student's behalf has written one or more returned checks, check cashing privileges will be revoked. If a returned check was used to pay for more than one student, each student will be assesed the $25 returned check fee. Payments made by a returned check are reversed from the student's account, leaving the balance due and payable immediately. Outstanding balances are subject to the unpaid fees and deliquent accounts policy and may result in the student being dropped from their classes.
Students are responsible for all fees due to the university by the payment deadlines. If you do not pay on time you may be subject to collection proceedings according to the following policy.
You are subject to normal collection actions for unpaid debts including:
You are obligated to pay all costs of collection, including attorney fees, collections agency fees, and court costs (Please see Title 5, California Code of Regulations, Sections 42380 and 42381)