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Transcripts

A transcript is the official record of your academic achievement at Cal State East Bay. You may order copies of transcripts to send to yourself or other educational institutions, employers, or agencies.

Official transcipts are sealed and printe on our specialty school transcript paper. Unofficial transcripts are not sealed and are printed on regular white printing paper.

Fees

The fee for the first official transcript is $4.00. The fee for additional official transcripts prepared at the same time is $2.00 each for up to ten transcripts. A surcharge is also assessed on all online orders. Unofficial transcripts are $2.00.

Order Official Transcripts Online

Official transcripts may be ordered online and paid by credit card. You may request a printed transcript to be sent via regular mail, or sent by FedEx overnight shpping for an additonal charge. For most students who began attendance after 1995, official transcripts may also be electronically delivered via the NEW PDF method. PDF - electronic transcripts are processed almost immediately after the order is submitted along with any required documentation. For detailed instructions regarding this new PDF method, see our handout on How to Order a PDF Transcript.

Placing an Order

There are two ways to order an official transcript online.

  1. Current Students with MyCSUEB Access: Log in to MyCSUEB using your Net ID and password, and select “Order a Transcript.” This will direct you to a third party service, Credentials, Inc.
    The status of online transcript orders can be checked in your MyCSUEB student account.
  2. Alumni or Students with a deactivated Student Account: Order directly from Credentials, Inc. 
    Orders placed directly with Credentials, Inc. require a written signature authorization by fax or mail. A NetID is not required to place this order.

The status of online trancript orders can be checked directly with Credentials, Inc.

In Person or by Mail

Submit a completed Transcript Request Form to the Cashier's Office in the Student Services and Administration Building (SA) on the Hayward Campus, or the Academic Service Center in the Academic Services Building on the Concord Campus. Or mail your request with a check or money order to:

California State University, East Bay
Office of Records
25800 Carlos Bee Blvd
Hayward CA 94542

Obtaining Unofficial Transcripts

If you have a NetID and password, students who have attended after Fall 2001 can view and print an unofficial transcript at any time through MyCSUEB. Students who attended prior to Fall 2001 will not be able to view their transcript online, but may order an unofficial by submitting the Transcript Request Form in-person or by mail.

Transcripts That May Not Be Released

Students with financial holds are not permitted to receive or order transcripts. To find out how to remove a hold, see more information under Holds.

Contact Information:

Transcript Desk Phone: (510) 885-3814
E-mail: reg@csueastbay.edu

Notarization of Documents

Diplomas

Follow these steps to have a diploma notarized for the purpose of foreign embassy and consulates:

  1. Submit a Diploma Reorder request. This can be done online in MyCSUEB or by completing a Diploma Reorder Form. If submitting a paper form, please note on the form "Hold for Notary."
  2. Contact the Registrar's Office immediately at diploma@csueastbay.edu to notify us that the diploma has been re-ordered and needs notarization.

Transcripts

Follow these steps to have a transcript notarized for the purpose of foreign embassy and consulates:

  1. Order your official Cal State East Bay transcript. Information on how to order via MyCSUEB, or to submit a paper form, may be found on the Office of the Registrar web site.
  2. After the transcript has been ordered, alert the Cal State East Bay Transcript Unit to hold the transcript so that it can be notarized. The Transcript Unit can be reached at (510) 885-3814.
  3. Then send an email to diploma@csueastbay.edu notifying them of the transcript you would like notarized. The Transcript Unit can be reached at (510) 885-3814.

When your documents are ready for notarization, you will be notified and provided with the contact information for a notary who will provide service at Cal State East Bay. You are responsible for scheduling the notarization and payment with the notary.

After the documents are notarized, the documents can be mailed to you or picked up in person. If you are designating a person to pick up the documents on your behalf, please provide a signed release form with a copy of your Bay Card or government-issued ID.

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