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Partner Directory

ITS partner program is to assign Solutions Partner, Technical Partners, or Part-Time Partners to engage with campus users at various levels related to technology in Academic Affairs, Student Affairs, Administration & Finance, and University Advancement divisions.

  • Solutions Partner - having overall responsibility to serve as the strategic interface with assigned campus divisions for the purpose of business technology strategy development, solution discovery, service management, risk management, and relationship management.
  • Technical Partner - performing day to day technical support to the assigned campus area.
  • Part-Time Partner - fills in gaps in partner coverage for departments, either as a solutions partner or a technical partner. It is a temporary role and it is on a revolving, assignment basis. Typical assignment lasts 6-12 months.

Partner Bios

Brian Campbell

Brian Campbell

Brian has been teaching Computer Science at CSUEB since 2015. Since 2017 he has been an IT Technician mainly supporting the Computer Science Department. He specializes largely in desktop systems support as well as server maintenance in addition to maintaining the teaching labs. He has a master's degree in Computer Science from CSUEB as well as a Bachelor's degree in Chemistry. Brian has been a student, faculty member and staff at the university!

Phone Number: (510) 885-4168

Email: brian.campbell@csueastbay.edu

Belinda Madali

Belinda Madali

Belinda has been with the university for twenty years, nineteen of those years were with the Service Desk, half of those years as the Service Desk Coordinator. Being at the Service Desk, which is the single point of contact for IT, she has a good understanding of the IT needs across the campus. As a Solutions Partner for Student Affairs she can use what she's learned over the years to help with those needs or issues.

Phone Number: (510) 885-4360

Email: belinda.madali@csueastbay.edu

Andy Mayeda

Andy Mayeda

Andy is an ITS Solutions Partner supporting Academic Affairs and a portion of the College of Sciences departments. He helps faculty and staff to coordinate ITS related requests such as software implementations and classroom/lab upgrades. Andy works across the internal ITS groups to ensure communication and resolutions are effective and efficient. Andy joined CSUEB in 2017 after spending over 15 years working at Oracle and PeopleSoft. He managed global Business Intelligence Quality Assurance and IT CRM data integration teams. Prior to this, he spent around 15 years working at Charles Schwab, starting as a stock broker before transitioning into an IT career. Andy graduated from UC Berkeley with a BA in Applied Mathematics. He is an enthusiastic fan of the Golden State Warriors and his hobbies include gardening and travel. He lives in Lafayette with his wife Lisa and his son Daniel is living in Portland.

Phone Number: (510) 885-2087

Email: andy.mayeda@csueastbay.edu

Gavin

Gavin O'Connor

Gavin is an IT Solutions Partner supporting the Student Health Center and Student Affairs. He joined the ITS team in September 2018 with 20+ years of Information Technology experience with a width breadth of knowledge in software development, infrastructure support and IT project management. Gavin graduated from UC Santa Barbara with a BS degree in Mathematical Sciences and obtained an MBA in Computer Information Systems from our very own CSU East Bay. Gavin loves working with people and finds passion in helping people solve business problems with simple technological solutions. Gavin grew up in the East Bay city of Walnut Creek and attended the high school at De La Salle, famous for its record-breaking football win streak of 151. In his spare time Gavin enjoys hiking around the Mount Diablo Foothills. His hobbies are collecting antique cameras and studying the indigenous peoples of California.

Phone Number: (510) 885-2742

Email: gavin.oconnor@csueastbay.edu

Michelle Young

Michelle Young

Michelle is an ITS Solutions Partner supporting Administration and Finance. She joined the CSUEB family in March 2017 as a BSA and transitioned into her role as a Solutions Partner in April 2018. Her role involves coordinating ITS related requests with stakeholders and ITS internal staff to achieve effective and efficient communication, facilitating stakeholders' technology implementation and building effective relationships with stakeholders. Before joining CSUEB, she spent over 25 years in Silicon Valley working at Acer and Adobe often wearing many hats from Senior BSA to BSA Manager to Business Architect. She has worked in many areas of business functions/processes such as Order to Cash, Procure to Pay, and Customer Relationship Management supporting and managing Enterprise Resources Application (ERP). Michelle graduated from SUNY Buffalo with her MBA in Management Information Systems. She loves cooking, gardening and traveling (though she would love to do it more often!). She lives in Pleasanton with her husband Edward. She has two amazing sons, Fred and Tim. Fred is living in Los Angeles and Tim lives with her at home.

Phone Number: (510) 885-4179

Email: michelle.young@csueastbay.edu

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