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Student Health & Counseling Services

Emergency Information 

In a medical or psychiatric emergency, please call 9-1-1, UPD at (510) 885-3791 or go to the nearest emergency room

Student Health & Counseling Services does not provide any after-hours medical or psychiatric services.  We have prepared this listing of after hours Mental Health Services, Emergency Rooms, and Urgent Care ClinicsThis list is not an endorsement of any health care facility.
If you have health insurance, please check with your insurer (there is usually a 1 800 referral number on the back of your insurance card) which clinics are approved by their plan.

Hours of Operation Update - Effective May 1, 2020

Medical Appointments will be available remotely on Monday-Friday from 10:00am-2:00pm, and selected urgent visits on Thursdays 10:00am-2:00pm. To make an appointment, login to MyPioneerHealth, or call the main phone number at 510-885-3735. We are available for medical appointments and advice for any non-COVID-19 related illness/issues. We do not provide COVID-19 testing.

Counseling Services will be provided by phone or Zoom Health Monday-Thursday from 9:00am-5:00pm. Groups on managing anxiety and developing healthy coping are available Monday-Thursday at 12pm over Zoom Health.  Students can make an appointment for either service online at: https://health.csueastbay.edu. After hours crisis counseling services are available by calling our main number at 510-885-3735 and choosing option 2.

If you have any questions, please call (510) 885-3735.

Campus Information on coronavirus (COVID-19)

Read the latest information on coronavirus (COVID-19).

Immunization Requirements

Welcome, new students! Please check the University Immunization Requirements as you prepare for your arrival on campus.

Contact us

Student Health & Counseling
  • Hayward Campus
  • 25800 Carlos Bee Blvd., SHCS 1000
  • Hayward, CA 94542
  • M-W, F: 8:30 AM - 5:00 PM
  • Th: 10:00 AM - 5:00 PM

Contact Us

Student Health & Counseling
  • Concord Campus
  • 4700 Ygnacio Valley Blvd
  • AS 118
  • Concord, CA 94521
  • M & Th - 3:00 - 6:00 PM (Medical Services)
  • M - 9:00 AM – 6:00 PM (Counseling Services)
SHCS Logo

Student Health & Counseling Services is a fully accredited outpatient clinic staffed by Board Certified Physicians, and licensed Nurse Practitioners, Nurses, and Counselors. Student Health & Counseling Services offers basic medical care for most illnesses and injuries and various elective services.

To provide the highest quality of care, Student Health and Counseling Services utilizes an integrated approach to your care. This means Student Health and Counseling Services staff (primary care physicians, psychiatrists, nurse practitioners, nurses, counselors, and Health Promotion staff) may consult with one another on an as needed basis to coordinate your care. The medical information exchanged may include, but is not limited to, diagnosis, medications, laboratory results and sharing of medical/mental health notes. In addition, counselors may discuss your case with one another or videotape sessions (with your permission) for supervision purposes.

To minimize the check-in time, fill out the Health History Form on MyPioneerHealth prior to your visit. FamilyPACT forms can be completed ahead of time. To make appointments on Concord campus, please call 510-885-3735.

Health Services Fee Adjustment

health fee button

In response to a growing demand for student health care needs, Student Health and Counseling Services (SHCS) is engaging students about a health fee adjustment, which will be effective Fall 2018. We invite you to learn about the solutions, student health fee adjustment, and ways students can share their feedback.

Online Mental Health Screenings

Take a brief screening here.  Topics available include depression, anxiety, trauma, eating disorders, bipolar disorder, and substance use.  Screenings are brief and anonymous, and you will receive your results and recommendations immediately after taking it.

Resources for Faculty and Staff

CARE to report a student of concern to the campus CARE team

ATOD - Alcohol, Tobacco and Other Drug (ATOD) Advisory Council

RED Folder Guide and tips to help students in distress

Counseling Outreach and Consultation services

Student Health & Counseling Services is accredited by the Accreditation Association for Ambulatory Health Care Inc. (AAAHC)