Refunds

Fall 2023 Refund Information

Students enrolled in a Self-Support Degree or Certificate program through University Extension should refer to the withdrawal/refund policy and schedule at the following link:  University Extension Withdrawal / Refund Policy

Students are strongly encouraged to sign up for direct deposit in order to receive refunds in a timely manner, approximately 1 to 3 business days after financial aid disbursement.  Those not enrolled in direct deposit will have a refund check printed and mailed to them when the check printing process is run.  For instructions on how to sign up for direct deposit, CLICK HERE.

NOTE: paper refund checks may take up to 3 weeks to arrive due to the check printing frequency and mailing time.

Refunds will automatically be credited to your University account. If you are eligible for a refund of Tuition Fees or Non-Resident Tuition for withdrawing or reducing units before the published deadlines, the amount of the credits resulting from refunds are processed as follows:

  1. Refunds owed to financial aid recipients will be used to repay the funds from which you received financial aid. (See the Financial Aid Handbook located on their Web site.)
  2. If you are not a financial aid student and take no action, the university will leave the balance on your account to apply toward future charges.
  3. If you do not wish the refund to remain in your University account, you may apply for a refund. Note: All payments made by cash, check, money order, or cashier’s check will be refunded by check. Payments made by credit card will be refunded back to your credit card. All refunds are subject to a $10 refund processing fee.

To qualify for a refund of Tuition Fees, the following is the revised summary of Title 5 Regulations on Refund of Fees, including Non-Resident Tuition. For purposes of the refund policy, mandatory fees are defined as system wide fees and campus fees that are required to be paid in order to enroll in state-supported academic programs in the California State University.

  1. Before the semester starts to August 21, 2023

Students who drop all classes or cancel Enrollment in MyCSUEB before the beginning of the semester, will be entitled to 100% refund of all mandatory tuition fees paid, and foreign/non-resident fees, if applicable.

  1. DROP PERIOD - August 22 through September 5, 2023

Students who drop units in MyCSUEB, but are still enrolled in other classes, will be entitled to a refund of the difference between the higher fee category (6.1 to 22 units) and lower fee category (0.1-6.0 units) if applicable. Additionally, if foreign/non-resident fees were charged, the student is entitled to a refund of the number of units reduced.

Students who drop ALL units in MyCSUEB on or before the final day of the drop period will be entitled to 100% refund of all mandatory tuition fees paid, and foreign/non-resident fees, if applicable. 

  1. Withdrawal Period

From September 6 through October 30, 2023 students who withdraw from classes, but are still enrolled in other classes will NOT be entitled to any refund of fees. Students who withdraw completely from the University will be entitled to a prorate refund of paid mandatory fees and tuition depending on the date when the last unit(s) was/were withdrawn on. This also applies to verifiable medical withdrawal. View the Fall 2023 Prorated Fee Refund Schedule for more information.

  1. After OCTOBER 30, 2023

Students who officially withdraw from the University after October 30, 2023 will NOT be entitled to any refund of tuition or mandatory fees.

Exceptions to the above rule: Fees collected in error, course cancellation, administrative error, or the student is activated for compulsory military service.

For state-supported semesters, and non-standard terms of four weeks or more in length, students who drop all courses prior to the end of the campus-designated drop period or who officially withdraw no later than the sixty percent point in the term shall be entitled to a pro-rata refund of non-resident tuition and mandatory tuition fees. Prorata refund is determined on the basis of the date of the student’s withdrawal and the length of the term. The length of the term is calculated from the first day of instruction through the final exam day of the period. The lowest percentage of the refund is approximately 40%.

The Late Registration fee is not refundable except when due to university error.

How to Request a Refund

To request a refund of the fees described above, please click on the box below at the bottom of this page.  There may be a $10 processing fee assessed. The refund will be processed back to the original form of payment.

NOTE - Fall 2023 semester refunds are expected to start being processed after the drop period concludes, September 5, 2023.