Resources for Students
Student Health offers both telehealth and in-person appointments at our Hayward campus. If you have COVID-19 symptoms, have tested positive, or have been exposed to someone who has tested positive for COVID, you should not come to campus in person but should schedule a telehealth appointment. Please make an appointment online.
If you are a student interested in COVID-19 testing, testing is available on campus here. Information on off campus testing sites can be found here. If you have COVID symptoms or have been exposed to someone who has tested positive, you should self-quarantine until you receive your results, and should not return to campus.
If you are sick due to a non-COVID-19 related illness, please do not come to campus until your illness has resolved for more than 24 hours without the use of medication, and/or you have been cleared by a medical professional. You may be asked to provide a note of clearance, but no medical diagnosis needs to be disclosed.
If you are sick with COVID-19, please stay home. Please also follow the COVID-19 notification process checklist.
- Zoom Classes — There are many places in the library for students to Zoom. For details see Where in the Library can I attend my online/Zoom classes? Note: No eating in the library while the mask mandate is in place, but there are tables outside in the library courtyard with good wifi access.
- Laptops and Hotspots — At the start of Fall Semester, the library still had some available for students to check out. Students should visit the Learning Commons or contact email@example.com if they are off campus.
- Course Materials — Many print textbooks, etextbooks, and streaming videos are available from the library. For details see: Can I access my course materials (textbooks and videos) through the Library?
- Bay Cards are no longer created in the library. To get a Digital or Physical Bay Card, follow these instructions.
- Additional information:
- The SCAA is open for tutoring via Zoom. Students can get tutoring in math, statistics, science and writing. Email firstname.lastname@example.org for an appointment or book online.
- Tips for working, studying online from Neuroscientist and Cal State East Bay Associate Professor Pradeep Ramanathan.
- Get academic advising help from AACE and The Bay Advisor.
- Microsoft Office 365, which includes Word, Excel, PowerPoint, OneNote and Microsoft Teams, is available for all Cal State East Bay students to download for free.
- The Presidential Pioneers Emergency Fund provides immediate assistance for students needing emergency financial support due to the COVID-19 crisis. Students seeking support from the Presidential Pioneers Emergency Fund should contact Darice Ingram, Program Coordinator of Pioneers for H.O.P.E.
- Pioneers for H.O.P.E. is a basic needs program. They offer emergency financial assistance as well as help applying for CalFresh, a free food program, and more.
- The Financial Aid Office is also a resource.
Mental health resources
- Counseling services are available through Student Health and Counseling Services. Counseling appointments are available through telehealth and in-person at the Hayward and Housing clinics. Students who have tested postive for Covid, or who have been exposed to someone who has tested positive, should not come to campus but should schedule a telehealth appointment. Schedule an appointment.
- Online Wellness Resources and Videos from SCHS counselors are also available. Topics include coming back to “normal,” social connection while physically distancing, survivor safety and self-care, healthy relationships while quarantined, and more.
- The Confidential Advocate is a crisis counselor and advocate for survivors and those impacted by sexual violence including: sexual harassment, dating and intimate partner violence, sexual assault, stalking, and sexual exploitation. The confidential advocate serves the entire campus community; students, faculty, staff and affiliates.
ITS' Service Desk can be contacted in the following ways:
The impact of COVID-19 is continually fluid, and the university will post information about campus repopulation and other resources on this website. If you have questions or comments that would improve this site, please submit them through this online form.