- CSU East Bay Classroom and Lab Support
- On-Site Computer Labs
- CSUEB Bay Cloud
- AppStream Computing
- Smart Classrooms
Jamf Frequently Asked Questions
Jamf for Mac
- Google Chrome
- Google Drive
- Microsoft Office Suite 2021 or 2019
- Mozilla Firefox
- VLC media Player
Mobile Device Management
Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops.
Jamf is a requirement for campus owned Apple devices (macs, ipads, ipods and apple TVs).
CSUEB Self Service
The Self Service application is installed on all campus owned devices. From it, you can install trusted freeware, licensed software, and applications. Books are also available through Self Service though we’ve never gotten any request for them. Self Help options are also available within Self Service under “Try these first”
Yes, Self Service will function when you are not at CSUEB. Depending on the speed of the Internet connection, downloads may take longer.
Most software installations will be initiated by clients through the Self Service application. Your IT support group may also push software as needed/requested. CSUEB ITS will not distribute software unless requested to do so by the client or department IT staff.
Select members of your IT support group have the ability to manage your CSUEB-issued Apple device with the Casper Suite. CSUEB ITS Casper Suite Administrators also have campus-wide access.
At this time there are no policies that are automatically enforced system wide by CSUEB ITS. The distribution of policies is the responsibility of individual IT support groups. If you have any questions about what policies are enforced on your CSUEB issued device, please contact your IT support group.
CSUEB ITS does provide a catalog of software, maintenance tasks, and other links in Self Service. The Self Service catalog may also be supplemented by your IT support group.
Jamf for iPad and iPhone
Enroll my campus iPad or iPone
If you device does not already have the Jamf MDM profile installed, you can manually install it. Please note this will only work on Institutionally owned devices, not on personally owned devices.
Go to this website: https://casper.csueastbay.edu:8443/enroll/