Instructions, Forms & Policies

Instructions, Forms & Policies

Disability Information Form     

Information Exchange Authorization     

1. To take online exams with testing accommodations, notify your instructors using the Accommodation Notification Form in the AS Portal.

2. For exams that need to be proctored by Accessibility Services:

     a. Fill out the Accessible Testing Request Form at least seven days before your exam, and two weeks before finals week.

Accessible Testing Request Form: Midterms & Quizzes

Accessible Testing Request Form: Final Exams

     b. Maintain communication with the Accessible Testing office and your instructor up to your exam date.

3. Please see below to determine when you should submit a request form to the Accessible Testing office.

Online Exams

1. Notify Faculty about your accommodations through the AS Portal.

2. If your testing accommodation is for extended time only, you do not need to submit a Google Form. Remind your professor of your extended time accommodation so he/she can adjust it on Blackboard.

3. If you have other testing accommodations, submit an Accessible Testing Request Form for each exam at least one week before the date of the exam:

Accessible Testing Request Form: Midterms & Quizzes

Accessible Testing Request Form: Final Exams

4. Your exam will be scheduled with Zoom proctoring. You will be notified via Google Calendar and your horizon email.

On-Campus Exams

1. Notify Faculty about your accommodations through the AS Portal.

2. Submit our Accessible Testing Request Form for each exam at least one week before the date of the exam:

Accessible Testing Request Form: Midterms & Quizzes

Accessible Testing Request Form: Final Exams

3. You will receive an email the night before your scheduled exam with the location of your exam.

4. At the time of the exam, you are required to wear a mask at all times at the testing location, unless you are in a room alone.

Textbooks & Course Materials in Accessible Format

Important Announcement

Effective March 16, 2020, the Accessible Media team will be fulfilling all requests entirely virtually.  Please email alternate.media@csueastbay.edu with any concerns, questions, and general inquiries. Phone and Video conference appointments can be arranged as needed.

Fall 2023

Textbooks

Submit your requests online:

Fall 2023 Accessible Media - Textbook Request Form

Please note the following when preparing to submit your request:

You must be enrolled in courses to submit your request. If there are special circumstances preventing you from enrolling, please notify Accessible Media in the "Comments" portion of the request form.

Review the textbook lookup tutorial & locate your textbook information via Pioneer Bookstore or MyCSUEB. 

You should still submit a request even if textbook information is not available during enrollment. Please indicate the exact language used in reference to the course. Examples:

  • No book required
  • Course Materials are being finalized
  • No bookstore supplied materials. See Instructor.
  • Course materials have not been determined

Receipts may be submitted at a later date; however textbooks will not be released until proof of purchase is verified. You are not required to submit any additional paperwork to submit your request.

Read&Write Textbook Retrieval Instructions

Course Materials

Submit your request online: 

Fall Course Materials Request

This accommodation is for non-textbook course materials (e.g., items uploaded to Blackboard or Canvas by your professor or linked in your syllabus). If your professor uploads a textbook on Blackboard or Canvas this would be a textbook request not a course materials request. Please identify in the form:

  • Types of materials you need converted (handouts, PowerPoint, articles, etc)
  • Format you wish to receive from our team
  • Comments for consideration (e.g., only need PDF files longer than 2 pages, hardcopy large print for on-ground courses, etc). 
  • If you need different formats for in person versus online classes

Once your request is received, the Accessible Media team will verify your courses and begin contacting your Instructors for access to materials. Please check your student email inbox regularly for communication about your request.

Questions or concerns?

ITS Accessibility Book Drop (unavailable as of 03/16/20):

If the Accessible Media team requests to scan in your physical textbook for purposes of converting into accessible format, please utilize the secure ITS Accessibility Drop Off box located outside of LI 2800 (ITS Offices). This secure lock box is monitored several times throughout the workday by our staff. Simply complete the "drop off card" available at the drop box and insert into your textbook (alternately you can email alternate.media@csueastbay.edu that you have left your book). Our team will provide an email update as soon as the item is retrieved and provide email updates during the scanning process. 

ITS Accessibility book drop off located outside of LI 2800 ITS Accessibility Book Drop Cabinet view

Resources:

Drop-In Hours for Technical Assistance:

Request Course Notes

How to Upload Recordings to Note Taking Express

Recording Using the Note Taking Express Hub

How To Check The Status of Your Notes

Request Accessible Furniture in the Classroom

You can reach out to asfurniture@csueastbay.edu with any questions.

Interpreting & Real-Time Captioning for Student Courses

Interpreting & Real-Time Captioning for All Other University-Related Events

For Yourself

For Others