Instructions, Forms & Policies

Disability Information Form     

• Word Document     
• PDF Form

Information Exchange Authorization     

• Word Document     
• PDF Form

1. To take online exams with testing accommodations, notify your instructors using the Accommodation Notification Form in the AS Portal.

2. For exams that need to be proctored by Accessibility Services:

     a. Fill out the Accessible Testing Request Form at least seven days before your exam, and two weeks before finals week.

Accessible Testing Request Form: Midterms & Quizzes

Accessible Testing Request Form: Final Exams

     b. Maintain communication with the Accessible Testing office and your instructor up to your exam date.

3. Please see below to determine when you should submit a request form to the Accessible Testing office.

Online Exams

1. Notify Faculty about your accommodations through the AS Portal.

2. If your testing accommodation is for extended time only, you do not need to submit a Google Form. Remind your professor of your extended time accommodation so he/she can adjust it on Blackboard.

3. If you have other testing accommodations, submit an Accessible Testing Request Form for each exam at least one week before the date of the exam:

Accessible Testing Request Form: Midterms & Quizzes

Accessible Testing Request Form: Final Exams

4. Your exam will be scheduled with Zoom proctoring. You will be notified via Google Calendar and your horizon email.

On-Campus Exams

1. Notify Faculty about your accommodations through the AS Portal.

2. Submit our Accessible Testing Request Form for each exam at least one week before the date of the exam:

Accessible Testing Request Form: Midterms & Quizzes

Accessible Testing Request Form: Final Exams

3. You will receive an email the night before your scheduled exam with the location of your exam.

Accessible Testing Drop-In Hours

Weekly Drop-In Hours

• Friday 10:30 am - 11:30 am
• Friday 1:30 pm - 2:30 pm

Join by Zoom

Join By Phone

Dial: 669-444-9171  
Meeting ID: 871 8112 0388

Important Announcement

Effective March 16, 2020, the Accessible Media team will be fulfilling all requests entirely virtually.  Please email alternate.media@csueastbay.edu with any concerns, questions, and general inquiries. Phone and Video conference appointments can be arranged as needed.

Summer & Fall 2025

Summer 2025 Textbook Request Form

Summer 2025 Course Materials Request Form

Fall 2025 Textbook Request Form

Notice to Priority Deadline for Textbooks in Accessible Format

Please mark your calendars for these upcoming important dates

• 3/24/25: Course schedule is live on MyCSUEB and textbook information becomes available
• 4/1/25: Accessible Media requests are accepted for Summer and Fall 2024
• 5/6/25: Summer Priority consideration deadline - Accessible Media requests should be submitted by this date for priority consideration. 
• 6/2/25: Fall Priority consideration deadline - Accessible Media requests should be submitted by this date for priority consideration. Our team will make best efforts to have your request materials ready by the start of semester
• 5/6/25 (for Summer) and 6/2/25 (for Fall): Requests received after the priority consideration deadline are considered late and will be fulfilled as resources allow, in the order they are received.

• You must be enrolled in courses to submit your request.If there are special circumstances preventing you from enrolling, please notify Accessible Media in the "Comments" portion of the request form.
• Review your textbook information via Pioneer Bookstore or MyCSUEB.
• You should still submit a request even if textbook information is not available during enrollment, please indicate the exact language used in reference to the course. Examples:
  • No book required
  • Course Materials are being finalized
  • No bookstore supplied materials. See Instructor.
  • Course materials have not been determined
• Receipts may be submitted at a later date. However textbooks will not be released until proof of purchase is verified. You are not required to submit any additional paperwork to submit your request.

Questions or concerns?

Email alternate.media@csueastbay.edu

Spring 2025

Spring 2025 Textbook Request Form

Please note the following when preparing to submit your request:

• You must be enrolled in courses to submit your request. If there are special circumstances preventing you from enrolling, please notify Accessible Media in the "Comments" portion of the request form.
• Review your textbook information via Pioneer Bookstore or MyCSUEB.
• You should still submit a request even if textbook information is not available during enrollment, please indicate the exact language used in reference to the course. Examples:
• No book required
• Course Materials are being finalized
• No bookstore supplied materials. See Instructor.
• Course materials have not been determined
• Receipts may be submitted at a later date; however textbooks will not be released until proof of purchase is verified. You are not required to submit any additional paperwork to submit your request.

Spring 2025 Course Materials Request Form

This accommodation is for non-textbook course materials (e.g., items uploaded to Canvas by your professor or linked in your syllabus). If your professor uploads a textbook on Canvas this would be a textbook request not a course materials request. Please identify in the form:

• Types of materials you need converted (handouts, PowerPoint, articles, etc)
• Format you wish to receive from our team
• Comments for consideration (e.g., only need PDF files longer than 2 pages, hardcopy large print for on-ground courses, etc). 
• If you need different formats for in person versus online classes

Once your request is received, the Accessible Media team will verify your courses and begin contacting your Instructors for access to materials. Please check your student email inbox regularly for communication about your request.

Resources:

• Accessible Media Policy
• Declaration of Ownership
• Textbook Lookup Tutorial
• Read&Write Textbook Retrieval Instructions  Microsoft Windows  MacOS
• Textbook Worksheet (use to prepare your request information in one place)  Word  PDF
• Self-Scanning Stations - see Assistive Technology Services Office Self-Scan Stations for more information

Drop-In Hours for Technical Assistance:

• Fridays: 11:00 am to 12:30 pm via Zoom
• By appointment: Email notetaking@csueastbay.edu to schedule

Request Course Notes

• Please submit Accommodation Notifications through the AS Portal. This will initiate an email to your instructor and Accommodation Coordinators regarding your need for Course Notes.

Requesting Professional Notes from Messenger Pigeon Desktop App

Requesting Professional Notes from Messenger Pigeon Mobile App

How to Upload Recordings to Messenger Pigeon Desktop App 

Request Accessible Furniture in the Classroom

• Please submit Accommodation Notifications through the AS Portal. This will initiate an email to your instructor and Accommodation Coordinators regarding your need for Accessible Furniture.
  

You can reach out to asfurniture@csueastbay.edu with any questions.

Interpreting & Real-Time Captioning for Student Courses

• Please submit Accommodation Notifications through the AS Portal. This will initiate an email to your instructor and Accommodation Coordinators regarding your need for Interpreting or Real-Time Captioning.
  

Interpreting & Real-Time Captioning for All Other University-Related Events

For Yourself

For Others

• Accessible Furniture
• Accessible Media
• Accessible Testing
• Audio Recording of Courses
  • Audio Recording of Courses Agreement (Word Document)
  • Audio Recording of Courses Agreement (PDF Form)
• Assistive Listening Device
• Course Notes
• Disability Information Form
• Reasonable Extension of Assignment Due Dates: Pending Agreement
• Reasonable Modification of Course Attendance: Pending Agreement
• Information Exchange Authorization
• Fragrance Sensitivity
• Lab Assistant
• Reasonable Use of a Memory Aid for Exams: Pending Agreement
• Reasonable Modification of Assignment Format: Pending Agreement
• Sign Language Interpreting & Real-Time Captioning Policy for Students