Program Learning Outcomes
Students graduating with a B.S. in Hospitality and Tourism from Cal State East Bay will:
- Explain effective and sustainable solutions based on evidence to address challenges faced in the provision of lodging, food services, travel and event management.
- Identify effective leadership and teamwork strategies, management skills, methods to evaluate service quality and meet consumer needs in hospitality and tourism.
- Articulate clearly in both written and oral formats the ethical, philosophical, historical, and administrative foundations of the hospitality and tourism industries.
- Identify techniques that contribute to a culture of dignity and respect in the hospitality and tourism profession.