Student Online Learning Support and Services

Regular business hours: Click here for current hours
In person: Library Learning Commons
Phone: 1-510-885-4152 

Overflow calls, After-hours, weekend, and holiday
Canvas 24/7 Support Hotline: 1-866-325-0853

Access your accounts


Other Services

Acceptable Computing Use Policy

Please be aware that, like other computing resources on campus, all Canvas and Blackboard communications are subject to the campus Acceptable Computing Use Policy. Click the link to read the policy.

Online Tutoring Services

  • To access student services offered at Cal State East Bay, visit MyCompass, your one-stop-shop for information on advising, tutoring, financial aid, and more.
  • Assistive Technology Services
  • Accessibility Services
  • Student Health and Counseling provides individual and small-group appointments as well as other wellness related services.
  • Student Equity and Success Programs connects you with campus programs that focus on equity and success. These programs provide services and activities that support low-income, first-generation, historically underrepresented and underserved students.
  • Student Life and Leadership connects you to student government, student organizations, and additional campus resources to support you in your journey at Cal State East Bay.
  • Pioneers for H.O.P.E. assists students who are experiencing food insecurity, homelessness, or other crisis situations.
  • DISC stands for Diversity and Inclusion Student Center. Visit the DISC website for more information on their mission, services, and events.
  • Bay Advisor is the online advising portal that undergraduate students use to find their advisor and make advising appointments. Graduate students should contact their major department directly for advising.
  • The Office of Financial Aid provides information and support for students who are seeking financial aid and/or who have received financial aid awards.

Technology Tools

Adobe Creative Cloud Accessibility Statement

Adobe Creative Cloud Privacy Policy

Bookshelf by Vitalsource Accessibility Statement

Bookshelf by Vitalsource Privacy Policy

Canvas Privacy Policy

Canvas Accessibility

Cambridge University Press Online Accessibility Policy

Cambridge University Press Online Privacy Policy

CafeScribe Accessibility Statement

CafeScribe Privacy Policy

Cengage Accessibility Statement

Cengage Privacy Policy

CourseArc Accessibility Statement

CourseArc Privacy Policy

Course Evaluations by Scantron Privacy Policy

CourseTune Accessibility Statement

CourseTune Privacy Policy

EBSCO Accessibility Statement

EBSCO Privacy Statement

EdPuzzle Accessibility Statement

EdPuzzle Privacy Statement

Google Tools Accessibility Page

Google Tools Privacy Notice

GoReact Accessibility and Privacy Statement

iClicker by MacMillan Accessibility Statement

iClicker by MacMillan Privacy Policy

Kahoot! Inclusion and Accessibility Policy

Kahoot! Privacy Policy

Labster Accessibility Statement

Labster Privacy Policy

Leganto Accessibility Statement

Leganto Privacy Policy

LinkedIn Learning Accessibility Statement

LinkedIn Learning Privacy Statement

McGraw Hill Accessibility Statement

McGraw Hill Privacy Statement

NetTutor Accessibility Statement

NetTutor Privacy Policy

Panopto Accessibility Statement

Panopto Privacy Policy

Pearson Accessibility Statement

Pearson Privacy Statement

Piazza Accessibility Policy

Piazza Accessibility Policy

Portfolium Accessibility Statement

Portfolium Privacy Statement

Respondus LockDown Browser & Respondus Monitor Accessibility

Respondus Accessibility

Respondus Privacy Statement

SoftChalk Accessibility Statement

SoftChalk Privacy Policy

Turnitin Accessibility Policy

Turnitin Privacy Pledge

Vista Higher Learning Accessibility Statement

Vista Higher Learning Privacy Policy

VoiceThread Accessibility Statement

VoiceThread Privacy Statement

W.W. Norton Accessibility Option

W.W. Norton Privacy Policy

WileyPLUS Accessibility

WileyPLUS Privacy Policy

Youtube Accessibility Statement

Youtube Privacy Policy

Zoom Accessibility Statement

Zoom Privacy Policy

Vital Source Accessibility and Privacy Policies


Copyright and Intellectual Property

Copyright and Intellectual Property – Overview

The CSUEB campus observes copyright laws and guidelines.

Intellectual Property Policy

This is a link to a PDF file of CSUEB's Intellectual Property Policy

Intellectual Property and Fair Use

CSU Intellectual Property, Fair Use, and the Unbundling of Ownership Rights

Understanding what intellectual property and fair use mean is important, as these issues are related to copyright law and to your own work.

Acceptable Computer Use

Acceptable Computing Use Policy

Please be aware that, like other computing resources on campus, all Blackboard and Canvas communications are subject to the campus Acceptable Computing Use Policy.