Updating AlertMe Contact Information

The University’s Emergency Notification Service (AlertMe) provides University students and employees with critical information in the event of an emergency using voice calls, text messages, and email. We use the personal information you provide in MyCSUEB to contact you. If you designate a phone number as ‘Mobile’ we will send text messages to that number. The system may also call a landline telephone number, send an email to your email address, or use a combination of all three communications methods.

If you would like to update your contact information, please follow the steps below.

  1. Log into MyCSUEB.
  2. Select Student.

    student icon highlighted

  3. Select About Me to update your personal information.

    about me highlighted

  4. Select Phone Numbers to update any numbers.

    phone numbers highlighted

  5. Enter new contact number.

    phone number field highlighted

  6. Select CHANGE PHONE TYPE if this is not correct.
    Home or Business will get a recorded message and Mobile type may get text messages.  Standard text messaging rates may apply.

    change phone number type highlighted

  7. Select Preferred if this is your prefer contact number.

    Preferred highlighted

  8. Select Add a Phone Number if you would like to add additional phone numbers.  Select Save to make the change active.

    save button highlighted

  9. Return to the main page, select About Me and select Email Addresses.

    email addresses highlighted

  10. The Horizon email address is populated automatically.  Enter or update your prefer new email address in the field.

    email field highlighted


  11. Select Save.

    save button highlighted

 

  1. Log into MyCSUEB.
  2. Select Classic View.

    classic view highlighted

  3. Select Student Center to update your personal information.

    student center highlighted

  4. Scroll down to Personal Information >> Contact Information then select Home.

    home link highlighted

  5. Select the type of contact number you up updating/adding.
    Home or Business will get a recorded message and Mobile type may get text messages.  Standard text messaging rates may apply.

    arrow pointing to phone type

  6. Update/add a telephone number in the field.

    arrow pointing to contact field

  7. Select the check box if this is your preferred contact number.

    arrow pointing to check box to the right of the telephone number

  8. Select Save to update the information.

    save button highlighted

  9. Select OK.

    OK highlighted

  10. Select the email addresses tab.

    email addresses tab highlighted

  11. Select the type of email.

    arrow pointing to email type

  12. Update/add email address in the box.

    arrow pointing to email field


  13. Select Save to update the changes made.

    save button highlighted

  14. Select OK.

    OK button highlighted

  1. Log into MyHR
  2. Select the Personal Information Summary accessible via the Employee tab
    HR Personal Information
  3. Click the Change phone numbers button to add, delete or update a non-business phone type.
    Home or Business will get a recorded message and Mobile type may get text messages.
    Standard text messaging rates may apply
    Change phone numbers button
  4. Click Add a Phone Number to add a new or edit an existing phone type
    Add a Phone Number Button
  5. Select the appropriate type from drop-down list, enter a new contact number or update existing
    phone number, and click Save
    Please note: Business and On-Campus phone types cannot be marked as preferred.
    hr-mobile-save.jpg
  6. Select the Return to Personal Information Summary hyperlink to return to the Employee tab
  7. Click the Change email addresses button to add, update or delete a non-business or on-campus
    email type.
    hr-change-email.jpg
  8. Click the Add an Email Address button to add a new email type
    hr-add-email.jpg
  9. Select the appropriate type from drop-down list, enter a new email address or update existing
    update existing email address and click Save
    Please note: Your CSUEB Business email will always be marked as preferred.
    hr-preferred-phone.jpg
  10. Select the Return to Personal Information Summary hyperlink to return to the Employee tab