Department Organization & Contact Information

Important Contacts

Teacher Education Department Chair

Program Coordinators:

Fieldwork Placement Coordinators:

Teacher Education Faculty (see syllabus for contact information)

Credential Student Services Center Email: (Include your full name, program name, and start term in the subject line)


Report Department-Related Questions, Incidents, and Complaints: TED Chain of Command

Nature of Question/Problem


For questions or concerns related to the following:

  • Applications (credential, department, or university)
  • Credential requirements
  • Department documents/updates
  • Letter of Good Standing (at end of program)
  • Letter of Intern Eligibility (after summer census date)
  • Transcripts

Credential Student Services Center


Enrollment and Registration Help

Credential Student Services Center


Financial Aid

Financial Aid


Academic Support and Accommodations

CSUEB Accessibility Services 


Student Center for Academic Achievement (SCAA)

For questions or concerns related to the following:

  • Coursework
  • Grades
  • Syllabi

Teacher Education Faculty

(see syllabus for contact information)

For questions or concerns related to the following:

  • Observations of fieldwork
  • Placement challenges (once already in fieldwork)
  • Support with lesson planning, instructional practices, and reflection

University Supervisor

For questions or concerns related to the following:

  • Challenges with your Cooperating Teacher, Mentor (for Interns), or University Supervisor
  • edTPA remediation
  • General advising
  • Internships/MOUs/Other employment status
  • Personal (health/family) problems that may jeopardize program performance
  • Re-entering the program
  • When unsure who to contact for help

Program Coordinator (listed above)

For questions or concerns related to the following:

  • Challenges with TED Faculty and/or Program Coordinator
  • As directed by the Program Coordinator (e.g. dismissals, etc.)

Department Chair (listed above)


Roles & Responsibilities: 

The Credential Program Coordinator

Coordinates candidates from the initial admission interview period through the final evaluation, to the recommendation of individual candidates for California teaching credentials;

  • Liaises with the Placement Coordinator to establish field placements for each candidate;
  • Serves as advisor and counselor to candidates. 
  • Help candidates who may experience difficulty with a University Supervisor, Instructor, Cooperating Teacher, or site partner and guides them through the situation in a professional manner;
  • Help candidates who may experience personal/health problems that may jeopardize their performance in the program. Collaborates with the University Supervisor in evaluating the field work performance of candidates who do not show sufficient progress in meeting the TPEs and assists in establishing an Improvement Plan.
  • Confers with University Supervisors to assign credit for each semester of candidate’s fieldwork; and
  • Notifies the Credential Student Service Center of situations that may affect a credential candidate’s progress towards the credential completion.

Placement Coordinator

Candidates do not arrange their own student teaching placements and must not contact school districts/school sites unless directed to do so. This is the job of the Fieldwork Placement Coordinator. The Fieldwork Placement Coordinator works with district office personnel, principals, vice principals, department heads and teachers in arranging field placements each school semester. This requires individual contacts, school visitations, telephone calls, record keeping, and endless hours of coordination between the university and local school sites. Placement considerations are only given to geographic location and documented special needs of candidates.

University Supervisor

Cal State East Bay will designate a University Supervisor to provide support, mentoring, and supervision to the teacher candidate. This will consist of lesson observations and conferences as well as email and phone support. The University Supervisor will conduct 12 observations and post-observation conferences over the course of the school year. These may be in-person or remote observations.

Cooperating Teachers

Cooperating Teachers acquaint candidates with the classroom by:

  • Orient the candidate to school environment.
  • Share instructional resources with the candidate. 
  • Provide specific reflective and constructive written or oral feedback in a timely manner  at least once each week to develop and improve the candidate's lesson planning, classroom implementation, reflection, and self-assessment skills.
  • Supervise the development of short- and long-term planning (lesson plans, unit plans, etc).
  • Assist the teacher candidate in developing plans for addressing classroom problems/issues as they arise.
  • Provide the teacher candidate with opportunities to implement a variety of teaching strategies.
  • Observe the teacher candidate’s classroom teaching performance regularly.
  • Support the teacher candidate’s transition to becoming the lead instructor.
  • Discuss professional behaviors consistent with excellence in teaching.
  • Confer regularly with the University Supervisor to provide feedback on the teacher candidate’s progress.
  • At the end of the placement, the Cooperating Teacher participates with the University Supervisor and the candidate in a three-party evaluation conference at which time they share their impressions of the candidate’s growth as a student teacher and potential as a professional educator using the summative evaluation form.

The Cooperating Teacher may recommend that a candidate be suspended from student teaching for any reason.  If the Cooperating Teacher determines that they want the candidate removed from their classroom, they may do so at any time by contacting the University Supervisor and Program Coordinator.  This will generate an Intent to Dismiss letter sent by the Program Coordinator. The candidate can appeal this decision to the Department Chair.

Collaborating Teachers

In some cases school sites may use Collaborating Teachers. This means that the Cooperating Teacher is also the University Supervisor. Candidates may not request this option. It is only agreed upon between the program and the school district.

Employer Provided Mentor

The employer will appoint a mentor with an English Learner Authorization prior to an intern assuming daily teaching responsibilities. This Employer Provided Mentor (EPM) will provide support that consists of observations, conferences, email and phone calls to the Intern teacher. The EPM will provide 26 hours of support, mentoring and supervision within the school day of the intern teaching in the general education classroom. Additionally, the EPM will provide 10 hours of support and supervision related to English Learners during the school day.

Credential Student Service Center

Credential Student Service Center (CSSC) supports all credential programs at CSU East Bay. It is important to familiarize yourself with CSSC’s main services: Credential Student Service Center

  • Advisement regarding credential requirements in all programs
  • Initial screening for credential program requirements
  • The housing of candidate records
  • Monitoring of progress toward credential
  • Verification of credential program completion
  • Making the official credential recommendation to the Commission on Teacher Credentialing (CTC).
  • Official Document Submission email to